Summary
Overview
Work History
Education
Skills
References
Licenses
Personal Information
Timeline
Generic

Vivienne Buchanan

Levin,MWT

Summary

Dynamic Restaurant Manager with extensive experience at KFC, excelling in inventory management and staff training. Proven track record of enhancing operational efficiency and achieving target KPIs. Adept at fostering exceptional customer service while overseeing daily operations and mentoring teams to deliver outstanding results.

Overview

40
40
years of professional experience

Work History

Restaurant Manager

KFC
Palmerston north
01.2023 - Current
  • Involves, stocktakes, PNL, manage 35 staff, have target KPI’s to reach. Do all banking for the store.
  • Oversaw daily restaurant operations and staff management for efficient service.
  • Trained and developed team members to enhance performance and service quality.

Bar Supervisor

ESS
LINTON, PALMERSTON NORTH
01.2019 - 01.2022
  • Also doing Bookings, Bankings etc
  • Supervised bar staff to ensure excellent customer service and product quality.
  • Managed inventory levels to maintain stock and minimize waste efficiently.
  • Trained new employees on bar operations and safety protocols effectively.
  • Coordinated scheduling for staff to meet peak service demands consistently.

Bar Assistant

ESS
Linton, PALMERSTON NORTH
01.2018 - 01.2019
  • Assisted bartenders in preparing and serving beverages to customers.
  • Maintained cleanliness and organization of bar area and equipment.
  • Managed inventory by restocking supplies and checking expiration dates.

BUS DRIVER

Tranzit Coachlines
Palmerston North
01.2017 - 01.2018
  • Safely operated buses on designated routes while adhering to schedules.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.

Duty Bar Manager

Masterton club
Masterton
01.2017 - 12.2017
  • Managed daily bar operations ensuring smooth service and customer satisfaction.
  • Trained and mentored staff on drink preparation and customer service techniques.
  • Implemented safety protocols to ensure compliance with health regulations.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

Bus Driver

Tranzit Coachlines
Masterton
01.2009 - 12.2017
  • Driving Buses

Bus Driver

Gladstone School Board of Trustees
01.2007 - 12.2009
  • Driving Buses

Self Employed Dairy Farmer

SELF EMPLOYED
01.1991 - 12.2007
  • Doing all financials and farm bookwork, animal health
  • Managed daily milking operations and ensured cow health and comfort.
  • Maintained equipment for milking and dairy processing efficiency.
  • Conducted routine health checks and vaccinations for livestock.
  • Documented farm activities to maintain accurate production records.
  • Feeding, milking and caring for cows, goats and other animals.
  • Operating tractors and other farming equipment in accordance with safety guidelines.

Office Worker and Restaurant Manager

Awapuni Hotel
01.1989 - 12.1990
  • Office Work and 3 nights a week As restaurant manager of restaurant and house Bar

Post Shop Worker

BW Eade
01.1988 - 12.1989

Data Entry, Cashier

Griffin & Sons Ltd
01.1986 - 12.1988
  • General Admin duties

Education

Feilding Agricultural High School
Feilding, NZ

Skills

  • Inventory management
  • Staff training
  • Budget administration
  • Customer service
  • Operational efficiency
  • Restaurant operations

References

  • Sean Kenny, Tranzit, Masterton, 027 2701586
  • Wendy Brown, 021908232

Licenses

  • Classes 1
  • Classes 2
  • Classes 4

Personal Information

  • Health Status: Excellent
  • Date of Birth: 01/12/70

Timeline

Restaurant Manager

KFC
01.2023 - Current

Bar Supervisor

ESS
01.2019 - 01.2022

Bar Assistant

ESS
01.2018 - 01.2019

BUS DRIVER

Tranzit Coachlines
01.2017 - 01.2018

Duty Bar Manager

Masterton club
01.2017 - 12.2017

Bus Driver

Tranzit Coachlines
01.2009 - 12.2017

Bus Driver

Gladstone School Board of Trustees
01.2007 - 12.2009

Self Employed Dairy Farmer

SELF EMPLOYED
01.1991 - 12.2007

Office Worker and Restaurant Manager

Awapuni Hotel
01.1989 - 12.1990

Post Shop Worker

BW Eade
01.1988 - 12.1989

Data Entry, Cashier

Griffin & Sons Ltd
01.1986 - 12.1988

Feilding Agricultural High School
Vivienne Buchanan