Vivienne Buchanan
Levin,MWT
Summary
Dynamic Restaurant Manager with extensive experience at KFC, excelling in inventory management and staff training. Proven track record of enhancing operational efficiency and achieving target KPIs. Adept at fostering exceptional customer service while overseeing daily operations and mentoring teams to deliver outstanding results.
Overview
40
40
years of professional experience
Work History
Restaurant Manager
KFC
Palmerston north
01.2023 - Current
- Involves, stocktakes, PNL, manage 35 staff, have target KPI’s to reach. Do all banking for the store.
- Oversaw daily restaurant operations and staff management for efficient service.
- Trained and developed team members to enhance performance and service quality.
Bar Supervisor
ESS
LINTON, PALMERSTON NORTH
01.2019 - 01.2022
- Also doing Bookings, Bankings etc
- Supervised bar staff to ensure excellent customer service and product quality.
- Managed inventory levels to maintain stock and minimize waste efficiently.
- Trained new employees on bar operations and safety protocols effectively.
- Coordinated scheduling for staff to meet peak service demands consistently.
Bar Assistant
ESS
Linton, PALMERSTON NORTH
01.2018 - 01.2019
- Assisted bartenders in preparing and serving beverages to customers.
- Maintained cleanliness and organization of bar area and equipment.
- Managed inventory by restocking supplies and checking expiration dates.
BUS DRIVER
Tranzit Coachlines
Palmerston North
01.2017 - 01.2018
- Safely operated buses on designated routes while adhering to schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
Duty Bar Manager
Masterton club
Masterton
01.2017 - 12.2017
- Managed daily bar operations ensuring smooth service and customer satisfaction.
- Trained and mentored staff on drink preparation and customer service techniques.
- Implemented safety protocols to ensure compliance with health regulations.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Bus Driver
Tranzit Coachlines
Masterton
01.2009 - 12.2017
- Driving Buses
Bus Driver
Gladstone School Board of Trustees
01.2007 - 12.2009
- Driving Buses
Self Employed Dairy Farmer
SELF EMPLOYED
01.1991 - 12.2007
- Doing all financials and farm bookwork, animal health
- Managed daily milking operations and ensured cow health and comfort.
- Maintained equipment for milking and dairy processing efficiency.
- Conducted routine health checks and vaccinations for livestock.
- Documented farm activities to maintain accurate production records.
- Feeding, milking and caring for cows, goats and other animals.
- Operating tractors and other farming equipment in accordance with safety guidelines.
Office Worker and Restaurant Manager
Awapuni Hotel
01.1989 - 12.1990
- Office Work and 3 nights a week As restaurant manager of restaurant and house Bar
Post Shop Worker
BW Eade
01.1988 - 12.1989
Data Entry, Cashier
Griffin & Sons Ltd
01.1986 - 12.1988
- General Admin duties
Education
Feilding Agricultural High School
Feilding, NZSkills
- Inventory management
- Staff training
- Budget administration
- Customer service
- Operational efficiency
- Restaurant operations
References
- Sean Kenny, Tranzit, Masterton, 027 2701586
- Wendy Brown, 021908232
Licenses
- Classes 1
- Classes 2
- Classes 4
Personal Information
- Health Status: Excellent
- Date of Birth: 01/12/70
Timeline
Restaurant Manager
KFC
01.2023 - Current
Bar Supervisor
ESS
01.2019 - 01.2022
Bar Assistant
ESS
01.2018 - 01.2019
BUS DRIVER
Tranzit Coachlines
01.2017 - 01.2018
Duty Bar Manager
Masterton club
01.2017 - 12.2017
Bus Driver
Tranzit Coachlines
01.2009 - 12.2017
Bus Driver
Gladstone School Board of Trustees
01.2007 - 12.2009
Self Employed Dairy Farmer
SELF EMPLOYED
01.1991 - 12.2007
Office Worker and Restaurant Manager
Awapuni Hotel
01.1989 - 12.1990
Post Shop Worker
BW Eade
01.1988 - 12.1989
Data Entry, Cashier
Griffin & Sons Ltd
01.1986 - 12.1988
Feilding Agricultural High School
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