Vrajkumar Patel

Pizza Hut

02.2020 - Current

Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Developed and implemented strategies to maximize customer satisfaction.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Increased profit by streamlining operations.
Directed initiatives to improve work environment, company culture or overall business strategy.
Trained and guided team members to maintain high productivity and performance metrics.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.

Summary