Vrushik Kumar Prakashbhai Patel
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
Store Manager
SRH Limited
04.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Warehouse Assistant
High Group(Shosha)
10.2021 - 03.2023
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
Assistant Manager
Paradise Restaurants
10.2018 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
Diploma In Business Management (Level 6) - Business Administration And Management
ICL Graduate Business School
Auckland, NZ10.2021
Diploma in Business Management (Level 5) - Business Administration And Management
Aspire 2 International
Auckland, NZ10.2020
Skills
- Customer Service Management
- Team Development
- Promotional Planning
- Operations Management
- Report Generation
- Personnel Development
- Partnership Building
- Store Merchandising
- Loss Prevention
- Supply Ordering
- Revenue Generation
- POS Systems
- Retail Inventory Management
- Accurate Cash Handling
- Pricing Strategies
- Staff Management
- Database Management
- Store Displays
- Customer Response
- Sales Professional
- Problem-Solving
- Culture Development
- Goals and Performance
- Sales Expertise
- Multitasking and Organization
- Policies and Procedures
- Work Planning and Prioritization
- Advertising and Marketing
- Operations
- Relationship Building and Management
- Inventory Control
- Performance Reviews
- Team Leadership
- Replenishment and Recovery
- Sales Strategies
- Maximizing Profitability
- Vendor Management
- Customer Service
- Friendly and Positive
- Training and Mentoring
- Sales Promotions
- Outstanding Communication Skills
Accomplishments
- Exceeded monthly store sales goals 3 months in a row.
- Increased sales by 23% by coaching department managers on new merchandising standards.
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Additional Information
Reference
Name: Keyur Bhalala
Position: Warehouse Manager
Email: Keyur.bhalala@highendgroup.co.nz
Company: High Group(Shosha)
Contact: 022 092 3220
Name: Arafat ayub
Position: Restaurant Manager
Email:Aayubove@gmail.com
Company: Paradise Indian Food
Contact: 022 323 7155
Name: Oshada Koralage
Position: Area Manager
Email: Oshada78@gmail.com
Company: SRH Limited (Hype Cloud Vape)
Contact: 020 4085 1845
Timeline
Store Manager
SRH Limited
04.2023 - Current
Warehouse Assistant
High Group(Shosha)
10.2021 - 03.2023
Assistant Manager
Paradise Restaurants
10.2018 - 09.2021
Diploma In Business Management (Level 6) - Business Administration And Management
ICL Graduate Business School
Diploma in Business Management (Level 5) - Business Administration And Management
Aspire 2 International
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