Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Viliamu Salesa Filemoni

Summary

Highly motivated individual with diverse experience in logistics and hospitality. My background as a Team Leader has sharpened my leadership, organisationanl, and communication skills. In hospitality, i developed a strong passion for customer service and thrive in fast - paced environment. I am currently seeking a fulltime position where i can apply my adaptable skill set to contribute to team success while continuing to grow both professionally and personally

Overview

2024
2024
years of professional experience

Work History

Runner

Soul Bar & Barista
  • Be responsible for an excellent level of service to all customers
  • Ensure that customers always receive good and courteous service
  • Keep the 'away' floor board updated
  • Deliver all drinks to the correct tables and position

All Rounder

SOHO HOTEL
10.2024
  • Polishing cutlery
  • Setting up table
  • Serving food and drinks


Team Leader / Supervisor

NEW ZEALAND COURIERS
09.2018 - 08.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables

Porter / Housekeeping

COPTHORNE HOTEL
03.2011 - 07.2018
  • Assist guests with luggage handling during check-in and check-out
  • Deliver items to guest room promptly, including requests for amenities or room service
  • Ensure common areas are tidy, well-stocked, and welcoming
  • Perform deep cleaning of rooms, and common areas as required

Supervisor

TOTAL GROUP LTD
05.2013 - 01.2017
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation

Education

NCEA LEVELS 1, 2 -

Mangere College

ESOL LEVEL 3, 4 -

Te Wanang O Aotearoa

COMPUTING SKILLS LEVEL 2, 3 -

Te Wananga O Aotearoa

FOOD SAFETY CERTIFICATE -

Restaurant Association of NEW ZEALAND

HOSPITALITY FIRST AID CERTIFICATE -

BARISTA, FOH, KITCHEN SKILLS -

BUSINESS INTRODUCTION & LEADERSHIP LEVEL 3 -

NZQF (NZC)
09.2024

Skills

  • Team player/Collaborative
  • Reliable
  • Decision-making
  • Problem-solving

Hobbies and Interests

  • Cooking
  • Outdoor activities
  • Socialising with friends
  • Volleyball

Languages

English
Native or Bilingual
Samoan
Native or Bilingual

Timeline

All Rounder

SOHO HOTEL
10.2024

Team Leader / Supervisor

NEW ZEALAND COURIERS
09.2018 - 08.2023

Supervisor

TOTAL GROUP LTD
05.2013 - 01.2017

Porter / Housekeeping

COPTHORNE HOTEL
03.2011 - 07.2018

ESOL LEVEL 3, 4 -

Te Wanang O Aotearoa

COMPUTING SKILLS LEVEL 2, 3 -

Te Wananga O Aotearoa

FOOD SAFETY CERTIFICATE -

Restaurant Association of NEW ZEALAND

HOSPITALITY FIRST AID CERTIFICATE -

BARISTA, FOH, KITCHEN SKILLS -

BUSINESS INTRODUCTION & LEADERSHIP LEVEL 3 -

NZQF (NZC)

Runner

Soul Bar & Barista

NCEA LEVELS 1, 2 -

Mangere College

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Viliamu Salesa Filemoni