Vy Nguyen
Castors Bay,Auckland
Summary
In my capacity as a double majoring international BCOM student in Accounting and Finance, I am more sensitive to calculating than writing. I enjoy studying and pushing myself to do my best. In an attempt to attract by a series of numbers, I begin to want to research further. By working for large companies, including Cordis Hotel and The Hotel Britomart, I have gained more skills in customer service that can show professionalism to customers, despite not being related to my field of study. Communicate effectively and work well in a team. My goal is to pursue career-related jobs and I've been searching for internships to prepare a good foundation for my future career.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
The Hotel Britomart
03.2023 - Current
- Served and seated guests in a friendly and welcoming manner.
- Assist guests with menu information, specials, and promotions.
- Maintain accurate and timely communication with kitchen personnel and waiters regarding orders.
- Establish trust and enhance customer satisfaction by responding to customer inquiries and resolving complaints.
- Assist customers with food and beverage selections and answer questions about items.
Food and Beverage Attendant
Cordis
08.2022 - 11.2022
- Assembled tables and chairs, cleaned and wiped them to ensure that hygiene standards were met.
- Resolved complaints and inquiries from guests by supporting and assisting team members.
- Supported the setup and breakdown of events, banquets, and parties in accordance with logistics.
- Organised special events and arranged tables and chairs.
- Assisted with bussing tables and cleaning up spills.
- Serving professionally in room dining (IRD) for hotel guests.
Kitchen Hand
Le Vietnamese Kitchen
12.2021 - 05.2022
- Assured adequate supplies were always available for customer loads by cleaning and sanitizing dishes and utensils.
- Prepared food according to chef's instructions and plated it.
- Placed dishes, glasses, and tableware in the dishwashing machine.
- Sanitation guidelines and food safety practices were followed.
Education
Bachelor of Commerce - Accounting And Finance
University of Auckland
Auckland, NZ11.2024
High School Diploma -
Long Bay College
Torbay, NZ12.2021
Skills
- Teamwork
- Process Transactions
- Table Setting Arrangements
- Effective Customer Communication
- Safe Work Practices
- Complaint Handling
- Bilingual
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Food and Beverage Attendant
The Hotel Britomart
03.2023 - Current
Food and Beverage Attendant
Cordis
08.2022 - 11.2022
Kitchen Hand
Le Vietnamese Kitchen
12.2021 - 05.2022
Bachelor of Commerce - Accounting And Finance
University of Auckland
High School Diploma -
Long Bay College
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