WAIPUHI TAMATI
Papatoetoe,Auckland
Summary
Highly motivated and detail-oriented individual with valuable experience at The Sebel Hotel. Honed skills in cleaning techniques and delivering exceptional customer service. Strong time management abilities and clear communication skills consistently ensure guest satisfaction and safety. Proven track record of meeting tight deadlines and effectively managing tasks and responsibilities to enhance operational efficiency.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
The Sebel Hotel
02.2023 - 05.2023
- Utilized chemicals adhering to safety protocols and procedures to prevent burns and injuries.
- Streamlined restocking process to maintain orderliness and usability.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Managed time efficiently to complete assigned duties within allotted time frames
- Elevated guest satisfaction through timely maintenance of cleanliness and room supply.
Crew Member
Macdonals
01.2022 - 08.2022
- Assisted in various areas as needed.
- Handled concurrent orders skillfully, ensuring maintained quality and efficiency.
- Boosted client satisfaction through efficient and friendly register transactions.
- Sustained cleanliness and maintenance throughout the restaurant to support a clean image.
Crew Member
Macdonals
01.2022 - 08.2022
- Consistently delivered outstanding customer service through effective greetings.
- Upheld safety regulations continuously to promote a hazard-free workspace.
- Applied effective solutions to maintain high levels of customer contentment while facing challenges.
- Streamlined food prep by assembling orders per guidelines.
- Increased operational flexibility during peak times by cross-training in multiple stations.
- Boosted sales by upselling menu items.
Education
Massey High School -
Massey High School
01.2022
Skills
- Clear Communication
- Attention to Detail
- Customer service
- Self motivation
- Time management abilities
- Chemical handling
Personal Information
Date of Birth: 09/20/05
Ethnicity
Maori
Languages
Maori
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Housekeeping Room Attendant
The Sebel Hotel
02.2023 - 05.2023
Crew Member
Macdonals
01.2022 - 08.2022
Crew Member
Macdonals
01.2022 - 08.2022
Massey High School -
Massey High School
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