Summary
Overview
Work History
Skills
Timeline
Generic

Wairama Ngatai-Martin

Crew Member
Palmerton North

Summary

As a dedicated McDonald's Crew Member, I excelled in delivering top-notch customer service and fostering teamwork. My expertise in multitasking and problem-solving, coupled with a commitment to high-quality food preparation, significantly enhanced customer satisfaction. Trained in both hard and soft skills, I effectively coached new staff, promoting a culture of excellence and hospitality.

Overview

3
3
years of professional experience

Work History

McDonald's Crew Member

McDonald's
01.2022 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.

Skills

Customer service

Customer engagement

Multitasking and organization

Time management

Attention to detail

Problem-solving

Hospitality service expertise

Timeline

McDonald's Crew Member

McDonald's
01.2022 - Current
Wairama Ngatai-MartinCrew Member