Wairama Ngatai-Martin
Crew Member
Palmerston North,MWT
Summary
As a dedicated McDonald's Crew Member, I excelled in delivering top-notch customer service and fostering teamwork. My expertise in multitasking and problem-solving, coupled with a commitment to high-quality food preparation, significantly enhanced customer satisfaction. Trained in both hard and soft skills, I effectively coached new staff, promoting a culture of excellence and hospitality.
Overview
4
4
years of professional experience
Work History
McDonald's Crew Member
McDonald's
01.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Skills
Customer service
Languages
Japanese
Advanced (C1)
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Timeline
McDonald's Crew Member
McDonald's
01.2022 - Current