WaiTung (Tiffany) Tang
Qualified ECE Teacher
Summary
With a deep love for both New Zealand and my hometown, I made the move to New Zealand in 2008. Over the past decade, I have honed my skills in the hospitality and education industries. Recognizing that effective communication is crucial, whether with colleagues or parents, I have successfully utilized exceptional interpersonal and communication skills in my role as a teacher and manager in training. This has allowed me to resolve various issues and cultivate positive relationships with customers. Prioritizing effective communication has enabled me to gain a deeper understanding of customers\' needs and desires.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Head Teacher Under 2's Room
Parnell Early Learning Center
01.2023 - Current
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance
- Promoted sensory development by providing access to different textures
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Incorporated multiple types of teaching strategies into classroom
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Registered student progress and attendance on database to enable tracking history and maintain accurate records
- Participated in parent teacher conference to discuss developments of students and increase support
Head Teacher - Over 2's Room
Adventureland Early Learning Center
04.2018 - 12.2022
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Established positive communication with parents in daily conversation and formal conferences
- Supervised student teachers to provide objective feedback
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students
Manager in Training
SKYCITY Entertainment Group
07.2014 - 08.2018
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote different product
- Enhanced supervisory and leadership abilities by working closely with supervisor
- Prepared annual budgets with controls to prevent overages
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts
- Analyzed customer feedback to identify areas for improvement
- Assisted with onboarding of new employees by providing training and development resources
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply
- Used company reports to analyze sales, gross profit and inventory activities
Education
Graduated Diploma - Early Childhood Education
New Zealand Tertiary College
Bachelor - International Hospitality Management: Event Management
Auckland University of Technology
High School Diploma - undefined
Onehunga High School
Skills
Team Leadership
Skill Development Guidance
Regulatory Compliance Management
Proficient in Computer Applications
Skilled in Microsoft Applications
Effective Time Allocation
Effective Communication Skills
Strong Customer Service Skills
Effective Multitasking
Timeline
Head Teacher Under 2's Room
Parnell Early Learning Center
01.2023 - Current
Head Teacher - Over 2's Room
Adventureland Early Learning Center
04.2018 - 12.2022
Manager in Training
SKYCITY Entertainment Group
07.2014 - 08.2018
Bachelor - International Hospitality Management: Event Management
Auckland University of Technology
High School Diploma - undefined
Onehunga High School
Graduated Diploma - Early Childhood Education
New Zealand Tertiary College