WANDNA NAIDU

Simshika Autos Limited is locally owned business for over 3 years. Simshika is committed to treating customers with fairness, respect & dignity. Their aims are to provide customers with quality Panel Beating Services. The company is honest in dealing with insurance companies and experienced at working on all makes and models of cars.

Key Duties:

• Performing daily administration functions such as customer service by attending customer queries through phone and emails.
• Liaising with internal and external parties such as Debtors, Creditors, IRD and Banks.
• Raising Purchase Orders and Invoices.
• Bill Analysis and looking after payments.
• Compiling and submitting information requested by Accountants.
• Maintaining confidentiality of customer information and circumstances in line with company's policy.
• Data Entry, Filing and other duties assigned by Directors or Accountants.

Founded in 1963 , New World was the first American-style full-service supermarket brand of Foodstuffs, and the second in New Zealand (after Food town), As of December 2021, there are more than 140 New world supermarkets across the North and South Islands.

Being part of NEW WORLD NZ was very challenging and satisfying career that offered the opportunity to use my technical skills in the manner which benefits both the organization and myself.

Key Duties:

• Greet customers in friendly welcoming manner.
• Manage, Supervise and buddy Coaching Checkout Operators.
• Dealing with special circumstances including theft, complaints, returns and exchanges, etc.
• Answering customer enquiries
• Lotto sales/ Self-Checkout
• Built positive relationships with customers to increase repeat business.
• Quickly and accurately counted drawers at start and end of each shift.
• Answered incoming calls to offer information and direct individuals to correct personnel.
• Operate cash register for Cash, Cheque and Credit card transactions with excellent accuracy levels.

Key Duties:

• Manage and Supervise Checkout Operators
• Built positive relationships with customers to increase repeat business.
• Monitor team members participation to ensure training provided is being put into use, and to see if any additional training is needed.
• Develop strategy that team will use to reach its goal.
• Providing any training that team members need provide feedback on their performance.
• Recorded performance for presentation to shift leaders.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Quickly and accurately counted drawers at start and end of each shift.
• Attended Customer Queries

Key Duties:

• Operated and closed out drawers with high accuracy to maintain balanced registers.
• Helped customers complete purchases, locate items and join reward programs.
• Operated Cash register for Cash, Cheque and Credit card transactions with excellent accuracy levels.
• Developed excellent working relationship with colleagues and stakeholders.
• Attend meetings, liaising with external parties, customer groups and internal working groups as required.
• Welcomed customers and helped determine their needs.
• Daily banking and closing Cash float at end of each work shift.

Fiji National University offers a range of undergraduate, postgraduate and vocational courses that not only focuses on academics but also has real-world applications.

During my time as a Library Assistant for FNU was quiet challenging. Helping more than 300 students find books, electronic resources and other materials.

Key Duties

• Educated patrons on use of reference sources, card catalogues and automated information systems.
• Maintained circulation desk for lending periodicals and books to patrons.
• Acquiring, preparing and classifying library materials so its easily accessible.
• Organize and maintain information sources such as books, magazines, newspapers, electronic resources, audio and video recordings, photographs and manuscripts.
• Handled check-in and check-out process of library books and materials at circulation desk.
• Placed books on proper shelves when returned to circulation.
• Collected and processed fines on overdue library materials.
• Answered questions from patrons and helped to find desired materials.
• Entered new transactions and updated records of library users.
• Kept detailed records of lending transactions and library users.
• Prepared statistical information for number of internet users.
• Prepared daily cash analysis for photocopying, printing, scanning, binding laminating coda filing.
• Attend meetings, workshops and seminars liaising with external parties, customer groups and internal working groups as required.