WanHong(Helen) Dong
Roslyn,Palmerston North
Summary
Highly organized and committed professional with strong background in administration, cash handling , payroll system, and customer service. Adept at solving employee pay issues, and providing support to colleagues. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
12
12
years of professional experience
Work History
Office Manager
Countdown Rangitikei
City Center, Palmerston North
05.2012 - 05.2024
- Oversee daily cash reconciliation, provided high accuracy and compliance with company policies.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised and trained a team of cashiers, ensuring efficient and accurate office processes.
- Provided administrative support to management team including preparing reports
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
Bachelor of Business - Finance
Massey University
Palmerston North05-2006
Skills
- Balance Reconciliations
- Time Management
- Cash Handling
- Handling Confidential Materials
- Precision and Accuracy
- Customer Relation
- Excell in PayGlobal System
- Interpersonal Skills
Languages
Chinese (Mandarin and Cantonese)
Native/ Bilingual
English
Professional
References
Adam Georgiou
Store Manager
Woolworths Rangitikei St
Phone: 027 837 9119
Email: adam.georgiou@countdown.co.nz
Sandy Hong
Pharmacy Manager
Woolworths Rangitikei St
Phone: 06 354 5930
Email: sandy.hong@countdown.co.nz
Timeline
Office Manager
Countdown Rangitikei
05.2012 - 05.2024
Bachelor of Business - Finance
Massey University
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