Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Wanita Cumming

Summary

Dedicated and self-motivated professional with a proven ability to manage multiple tasks in high-pressure environments. Strong work ethic complemented by excellent communication, multitasking, and prioritization skills. Quick learner who adapts to changing needs and thrives on new challenges. Bubbly personality enhances interactions and fosters positive relationships, adding value to any team.

Overview

18
18
years of professional experience

Work History

Kaiawhina, Support Worker

Whatever it takes
Taupo
02.2024 - Current
  • Active participation in the development of risk management policies and procedures
  • Support community inclusions such as taking client to church, activities at the library and kapahaka.
  • Being an advocate for my client and whanau
  • Ensuring client's health and wellbeing needs are met so she is able to live life to her full potential.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.

Factory (Weigh Station)

Sealord Fishing Boat
Nelson
01.2023 - 12.2023
  • Ensuring fish fillets were in correct shoots for size measurements and bowls were weighed at company regulations for packers
  • Discarding of any fish not up to standard, preparing it for mince
  • Removal of scales, defects, bones before sending to be packed while communicating to grader
  • Maintaining flow within my area in a fast pace to avoid stopping of production line

Packhouse, Summer Pruning

Seasonal kiwifruit
Te puke
06.2022 - 12.2022
  • Conducted trimming, bud thinning, and male pruning to maximize yield.
  • Efficiently prepared trays for produce, focusing on organization and readiness.
  • Rapidly packed produce into trays and boxes, guaranteeing defect elimination.
  • Adhered to safety guidelines while operating machinery and equipment.

Quality Assistant

Wattie’s seasonal Team
Hastings
01.2022 - 06.2022
  • Conducted regular product inspections to identify defects and discrepancies.
  • Verified accuracy of incoming products to ensure compliance with quality standards.
  • Documented findings in both paper and digital systems for traceability.
  • Communicated promptly with relevant departments regarding defaults to mitigate workload.
  • Performed taste testing, color checks, and penetrometer testing, reporting issues to managers.

Kaiawhina, Personal Carer

Whatever it takes
Taupo
08.2021 - 12.2021
  • Guided client in achieving personal goals and aspirations for future success.
  • Maintained communication with client’s whanau to respect established routines.
  • Provided personal hygiene care, including showering, toileting, feeding, and applying creams.
  • Administered medication within required timeframes to ensure health compliance.
  • Facilitated daily outdoor excursions to parks, shops, church, and whanau events.

Whanau worker and reliever

Harakeke Early Learning Centre
Rotorua
01.2017 - 01.2018
  • Ensured safety and welfare of children during all activities.
  • Served as primary communication point between parents and teachers regarding van operations.
  • Organized and updated two van schedules to accommodate parent needs.
  • Conducted morning and afternoon pick-up and drop-off of children.
  • Monitored children's safety consistently while engaged in play or activities.
  • Participated in staff meetings to discuss strategies for enhancing childcare services.

Senior Staff Member

Subway
Yeppoon, Qld
01.2016 - 01.2017
  • Guided junior staff in executing daily tasks to enhance operational efficiency.
  • Managed time effectively, ensuring completion of tasks within deadlines.
  • Performed daily duties with accuracy and efficiency.
  • Baked bread and cookies while preparing subs for customer orders.
  • Identified creative solutions to problems, exceeding customer satisfaction.

Gaming Room Attendant / Nightclub & bar

The Strand Hotel
Yeppoon, Qld
01.2016 - 01.2017
  • Responsible for $50,000 + with constant counts during the shift including Keno, Bar and Gaming tills
  • Clearing of Notes and coins from gaming machines daily
  • Handling cash, Eftpos, Credit card and room charge payments
  • Bank reconciliation, safe balancing and EOM Reporting
  • Maintaining Database

Gaming/Bar Attendant

Crowne Plaza Hotel
Gold Coast
01.2011 - 01.2016

Ensured safety of guests and locals by adhering to company guidelines and Workplace Health and Safety Acts.

  • Responded to customer complaints promptly and professionally.
  • Trained new and existing staff on operational procedures.
  • Assisted in inventory management, ensuring proper ordering and product rotation.
  • Greeted customers, addressed inquiries, and provided information on bar menu.
  • Operated cash registers, handling money transactions with accuracy.

Administration/Bar and Gaming attendant

Surfers Paradise RSL
Gold Coast
01.2010 - 01.2011

Conference and Banquets Team

Watermark Hotel
Gold Coast
01.2008 - 01.2010

Mini bar / Food and Beverage attendant

Park Heritage Hotel
Rotorua
01.2007 - 01.2008

Education

New Zealand Certificate in Health and Wellbeing Level 3 -

Te Pukenga Careerforce
12.2024

New Zealand Certificate in Business (Administration and Technology) Level 4 -

Toi Ohomai Rotorua
Rotorua
11.2019

New Zealand Certificate in Business (Administration and Technology) Level 3 -

Toi Ohomai Rotorua
Rotorua
06.2019

Hospitality Certificate Level 3 -

CTIA Training course
Queensland
03.2011

Skills

  • Administration
  • Professional phone etiquette
  • Communication skills
  • Team collaboration
  • Self-directed work
  • Proactive approach
  • Quick learner
  • Positive attitude
  • Friendly demeanor
  • Approachable personality
  • Customer service excellence
  • Data entry proficiency
  • Accounts receivable management
  • Accounts payable processing
  • Timesheet administration
  • Payroll expertise
  • Employment agreement creation
  • Client advocacy and support
  • Active listening skills
  • Empathy and patience in service
  • Attention to detail
  • Adaptability and flexibility in tasks
  • Pressure management skills
  • Deadline adherence
  • Customer complaint resolution strategies
  • Credit card transaction handling
  • Cash handling expertise
  • Gaming floor operations experience
  • Fast food service experience
  • Relationship building skills

References

  • Justine Hawkens, Area Manager, Whatever it Takes, 0273258093
  • William Ainuu, Factory Manager, Sealord, 02102290896
  • Porky Batt, Floor Manager, Turks chicken, 02041088931
  • Linda Dods, Tutor, Toi Ohomai Institute of Technology, 07 346 8695, linda.dods@toiohomai.ac.nz

Timeline

Kaiawhina, Support Worker

Whatever it takes
02.2024 - Current

Factory (Weigh Station)

Sealord Fishing Boat
01.2023 - 12.2023

Packhouse, Summer Pruning

Seasonal kiwifruit
06.2022 - 12.2022

Quality Assistant

Wattie’s seasonal Team
01.2022 - 06.2022

Kaiawhina, Personal Carer

Whatever it takes
08.2021 - 12.2021

Whanau worker and reliever

Harakeke Early Learning Centre
01.2017 - 01.2018

Senior Staff Member

Subway
01.2016 - 01.2017

Gaming Room Attendant / Nightclub & bar

The Strand Hotel
01.2016 - 01.2017

Gaming/Bar Attendant

Crowne Plaza Hotel
01.2011 - 01.2016

Administration/Bar and Gaming attendant

Surfers Paradise RSL
01.2010 - 01.2011

Conference and Banquets Team

Watermark Hotel
01.2008 - 01.2010

Mini bar / Food and Beverage attendant

Park Heritage Hotel
01.2007 - 01.2008

New Zealand Certificate in Health and Wellbeing Level 3 -

Te Pukenga Careerforce

New Zealand Certificate in Business (Administration and Technology) Level 4 -

Toi Ohomai Rotorua

New Zealand Certificate in Business (Administration and Technology) Level 3 -

Toi Ohomai Rotorua

Hospitality Certificate Level 3 -

CTIA Training course
Wanita Cumming