Waris Sitou

• Exceptional communication with both internal and external customers via phone and emails

• Compliance

• Great attention to details

• Time management • Governance

• Great customers’ solutions

• Administration

• Adaptability

• Fast learner

• Flexibility

• Assigned volunteers to keep shifts properly staffed.
• Oriented new volunteers on policies and procedures, introduced staff and provided information guides.
• Resolved customer complaints or answered customers' questions.
• Events planning
• Volunteering in the community
• Social support
• Helping migrant former refugees and locals with employment-related issues, counseling, and dealing with addictions and mental breakdown.

• Selling memberships or we used to call it, “selling our personality” to people in order for them to sign up and help the different charities/organisations we worked for
• I worked for Burnett Foundation (one of the hardest foundations to sell memberships for) and I was very successful at it, with weekly sales of10—18 sign ups

• Recruitment
• CV processing
• Background checks
• Onboarding and offboarding
• Delivering new starter inductions and training
• Coordinating interviews and meetings
• Reporting on HR systems
• Dealing with organizational issues
• Confirmation of employment and variations
• Writing minutes of weekly team meetings
• Managing volunteer-related documentation, both through Success Factors and manual process – including letters of offer

• Full-time forklift operator
• Construction worker

• Insulation

• Recycling sorter
• Forklift driver