Summary
Overview
Work History
Skills
Languages
Timeline
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Wassana Samretsap

Auckland,AUK

Summary

Adept at enhancing customer satisfaction and maintaining high-quality standards, I leveraged food safety knowledge and exceptional service skills at New World Supermarket. My expertise in sanitation practices and product presentation significantly contributed to a seamless workflow and positive customer experiences, showcasing a strong work ethic and honesty in every task.

Overview

17
17
years of professional experience

Work History

Service Deli Assistant

New World Supermarket
07.2023 - Current
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
  • Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
  • Effectively managed high-volume periods by prioritizing tasks and maintaining composure under pressure.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Assisted customers with product selection, offering recommendations based on individual preferences and dietary needs.
  • Provided exceptional service to customers by promptly addressing inquiries, resolving issues, and maintaining a positive attitude.
  • Mastered use of deli equipment, including slicers, scales, and wrapping machines for accurate portion control and packaging.

Bakery Assistant

New World Supermarket
04.2016 - 05.2023
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Operated commercial kitchen equipment and tools.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.

Bakery Assistant

New World Supermarket
03.2007 - 04.2016
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Operated commercial kitchen equipment and tools.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.

Skills

  • Food safety knowledge
  • Cash handling proficiency
  • Sanitation Standards
  • Stock Rotation
  • Product presentation
  • Portion Control
  • Slicing and cutting
  • Strong Work Ethic
  • Customer Service
  • Honesty and Integrity
  • Cleaning and sanitizing
  • Cleanliness and sanitation
  • Food preparations
  • Food Preparation
  • Safe Food Handling
  • Proper food handling
  • Equipment use
  • Sanitation Practices
  • Product Stocking and Rotation

Languages

Thai
Native or Bilingual

Timeline

Service Deli Assistant

New World Supermarket
07.2023 - Current

Bakery Assistant

New World Supermarket
04.2016 - 05.2023

Bakery Assistant

New World Supermarket
03.2007 - 04.2016
Wassana Samretsap