Weihan Zhang
Wellington,WGN
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Te Rapa
09.2023 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
KFC The Base/Rototuna
09.2022 - 02.2024
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Butchery Assistant
New World Te Rapa
09.2022 - 01.2023
- Enhanced customer satisfaction by providing expert recommendations on meat selection and preparation techniques.
- Assisted in maintaining clean and organized work environment, ensuring compliance with food safety regulations.
- Ensured high-quality merchandise by routinely inspecting products for freshness and discarding subpar items.
Education
Bachelor of Arts - Philosophy And English Literature
Victoria University of Wellington
Wellington, NZHigh School Diploma -
Rototuna Senior High School
Hamilton, NZ11.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Customer engagement
- Self-discipline
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's Te Rapa
09.2023 - 10.2024
Crew Member
KFC The Base/Rototuna
09.2022 - 02.2024
Butchery Assistant
New World Te Rapa
09.2022 - 01.2023
Bachelor of Arts - Philosophy And English Literature
Victoria University of Wellington
High School Diploma -
Rototuna Senior High School
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