Wendell Caldona
Hastings,HKB
Summary
A Professional housekeeper with more than five years experience in hotels cleaning, relationship buildings, communication, and sanitation.
Adept or performing cleaning project for clients, organizing furniture, maintaining a clean and welcoming environments. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
9
9
years of professional experience
Work History
Hotel Housekeeper
SEQUOIA HOTEL
04.2018 - 03.2024
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Maintained and updated list of vacant rooms that required housekeeping attention before the arrival of their next occupants.
- Assigned duties included restocking hotel rooms, cleaning windows, track, and bathroom surfaces, polishing all furniture and silverware, removing trash and replacing trash bag in assigned rooms,inspecting all rooms equipment, and reporting maintenance issues.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Rotated linens in storerooms and replenished when supplies ran low.
- Handled requests for extra linens, toiletries and other supplies.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Service Crew Member
TOKYO TOKYO RESTAUTANT
05.2015 - 02.2018
- Restored original condition of cast iron ware through proper seasoning.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Cleaning, sanitizing, and maintaining all allocated work areas.
- Serve food, beverages to costumers in such setting as take-out counter and dine in order.
- Welcoming customers on arrival, assisting customer to their tables and taking orders or processing customers order.
- Operated convection ovens and steamers to cook meats, rice and baked food items.
- Kept customers and crew areas organized.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Hotel And Restaurant Services - Hotel, Motel, And Restaurant Management
Our Lady of Fatima University
Hilltop Mansion Heights, Lagro Q.C. Philippines03.2014
High School Diploma -
Bagong Silang High School
Bagong Silangan Batasan Hills Q.C. Philippines04.2012
Skills
- Assignment management
- Guest Relations
- Cleaning techniques
- Room turnover
- Surface sanitation
Timeline
Hotel Housekeeper
SEQUOIA HOTEL
04.2018 - 03.2024
Service Crew Member
TOKYO TOKYO RESTAUTANT
05.2015 - 02.2018
Hotel And Restaurant Services - Hotel, Motel, And Restaurant Management
Our Lady of Fatima University
High School Diploma -
Bagong Silang High School
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