Wendy Chapman
Invercargill
Summary
Hard working reliable and honest cleaner with more than 8 years experience in housekeeping and commercial cleaning. I take pride in maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. I am punctual, organized and a self motivated team player with strong attention to detail with the ability to tackle every cleaning task , including floors, bathrooms, rubbish removal and windows with diligence and a positive attitude.
New Zealand born citizen with very good english language skills.
Overview
10
10
years of professional experience
Work History
Housemaid
Asure Townsman
, Invercargill
10.2021 - Current
- Interact pleasantly with clients and guests when performing daily duties.
- Clean and tidy bedrooms, living rooms, bathrooms and other areas of the units.
- Inspect carpets for any stains or spots that need attention.
- Replenish supplies such as toilet paper, hand soap.
- Sanitize toilets, tubs and showers with appropriate cleaning products.
- Clean rugs and upholstery using vacuums and fabric shampoo when necessary.
- Replace sheets and pillowcases daily and use hospitality corners on beds to provide comfort for guests.
- Return vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Wash dishes, glasses and kitchen utensils.
- Report any damages found in the property to supervisors immediately.
- Render detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Dust furniture, window sills and other surfaces in each room.
- Supply extra towels and toiletries when requested to optimize guest comfort.
Cleaner
Beauty and Beyond Urban Retreat
Invercargill
10.2020 - Current
- Handle equipment, chemicals and materials properly and with caution
- Use time management and efficient cleaning methods to meet deadlines
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls
- Maintain cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Cleaning floors, wiping down glass entryway's and collecting trash
- Assist in performing laundry work such as washing and drying linen
- Polish fixtures and dust shop area, furniture and reception
- Vacuum carpets and mop floors
- Clean sinks, remove marks on cupboards, walls and skirting boards
- Clean all wet areas including pod, sauna and tanning area.
Motel Cleaner
295 On Tay Motel
Invercargill
11.2015 - 02.2021
- Polished glass surfaces and windows
- Picked up trash from parking lot and garden areas to keep those areas free of debris
- Carried out day-to-day duties accurately and efficiently
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Performed spot-cleaning on furniture stains
- maintained outstanding attendance record, consistently arriving on time with the right attitude
- Responded to guest requests or complaints promptly and courteously.
- Transported dirty linen from the rooms to laundry area for cleaning.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Cleaned and serviced guest rooms and office to a high standard
- Recognized and reported any damage, maintenance needs, safety issues, and potential hazards
- Assisted in performing laundry work such as washing, drying, and ironing
- Organized and restocked cleaning caddy and supply cupboards
- Offered guest assistance when needed in a polite and respectful manner
- Complied with all motel safety, confidentiality, and security policies.
Countdown Nightfill
Countdown Waikiwi
Invercargill
10.2013 - 02.2016
- Restocked supplies to maintain adequate stock levels
- Worked to maintain outstanding attendance record, consistently arriving to work on time
- Worked flexible hours, night, weekend, and holidays
- Worked in the fast-paced physically demanding environment with heavy lifting while maintaining excellent standards of work
- Assisted customers with inquiries in a polite and respectful manner.
Education
Rangioura High School
Skills
- Hazardous material handling
- Restroom upkeep
- Kitchen cleaning
- Cleaning and sanitizing
- Time management
- Positive team player
- Problem solving
- Strong work ethic
- Multitasking and prioritization
- Conscientious and detail oriented
- Reliable with flexibility
- Energetic and enthusiastic
References
- Tony Bower, Dorothy Ato Munoz. Asure Townsman 03 2188027
- Jo Nutsford, Countdown Waikiwi, 0276364654
- Yvonne and Geoff Shepherd, 295 On Tay Motel, 03 2111295
Timeline
Housemaid
Asure Townsman
10.2021 - Current
Cleaner
Beauty and Beyond Urban Retreat
10.2020 - Current
Motel Cleaner
295 On Tay Motel
11.2015 - 02.2021
Countdown Nightfill
Countdown Waikiwi
10.2013 - 02.2016
Rangioura High School
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