Overview
Work History
Education
Timeline
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Wendy Hughes

Petone,Wellington

Overview

4
4
years of professional experience

Work History

Private Home Cleaner

Self employed
Wellington Region, Wgtn
01.2022 - Current
  • Sanitized entire oven space,door,glass fixtures, oven racks, elements, oventrays etc,kitchen surfaces such as countertops, tables, tap fittings & close appliances.
  • Organized oven drawers & surroundings per customer requests.
  • Disinfected all high-touch areas around kitchen & oven space including doorknobs, light switches, counters,water taps,sinks,appliance handles, all frequently shared fixtures within home that were accessible.
  • Used instruction details to comply with oven manufacture instruction manuals & cleaning supply products regarding the use of equipment and supplies.
  • Assisted in developing strategies to increase customer satisfaction levels.

  • Developed and implemented a unique personalize experience for customer service operations and on arrival quickly
  • identified needs of customers promptly and efficiently.
  • Researched and analyzed customer feedback to identify areas of improvement for repeat clientele.


Volunteer Activities Coordinator Assistant

Enliven Presbyterian rest home
Lowerhutt, Wellington
08.2020 - 08.2022
  • Participated in professional development opportunities relevant to Volunteer Activities Coordination.
  • Facilitated communication between volunteers, staff, and management to ensure effective coordination of tasks.
  • Planned special events such as etc etc- these things all make people experiencing so many mental & physical changes / difficulties- cope with them certainly alot better.

  • At my time at Enliven i consistently made a huge effort to give the elderly residents a very human, personal and simple service that they all were lacking from not experiencing due to it been under staffed quite severely and this showed in the negative way they were interacting with staff, volunteers inside the home. Things for ie. Stopping to acknowledge for even a few minutes, gestures, rewarding good behavior of residents, talking over outcomes & small tasks that occurred

Education

Nail Technician Level 4 -

Huttvalley Polytechnic
Lowerhutt
01-2006

Some College (No Degree) -

Huttvalley High School
Lowerhutt

Timeline

Private Home Cleaner

Self employed
01.2022 - Current

Volunteer Activities Coordinator Assistant

Enliven Presbyterian rest home
08.2020 - 08.2022

Nail Technician Level 4 -

Huttvalley Polytechnic

Some College (No Degree) -

Huttvalley High School

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Wendy Hughes