Wendy Latu
Franklin,Pukekohe/Auckland
Summary
Results-oriented accounting professional with several years of experience in accounting, financial analysis, and audit-related settings. Quick and eager learner with acute attention to detail and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Member
Macdonald Archway Limited Pukekohe - Store 1
Pukekohe
01.2024 - Current
- Provide customer services in Drive Thru (OT), front counter and presenter on Drive Thru window
- Advise Shift Manager in terms of refund request by customer, transaction and order exceeding $100
- Advise Shift Manager on notes exchanged and short in return notes exchanged
- Double check notes exchange before continuing with customer's order
- Complete stock up for next shift hand over
- Support and assist team when in need especially cover for extra shift, kitchen, OT, front counter and stay on when in need by Shift Manager
- Report to Shift Manager in regarding to out of stock, refund request by customer, cash payment of $100 above or changes in customer orders that requires Manager code.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Prepared beverages such as coffee drinks, drinks and milkshakes according to company standards.
- Maintained an organized work area to ensure efficient operations.
Accounting Officer
National Reserve Bank of Tonga
, Tonga
04.2023 - 06.2023
- Verify transactions processed by Settlement Unit on daily basis
- Support Account Department by upload data to Prophet System and other operation task as per direct from CFO
- Key responsibilities: Daily entry of all bank transaction
- Daily and end of month reconciliations of all customers' accounts
- Verify, sign off and processed all relevant invoices
- Check and adjust customers account according to transactions per month
- Update staff contributions fortnightly ready to include in loan application
- Check Staff salary and daily wages before sending off to finalise
- Filing monthly paper transactions.
Assistant Accountant
Tonga National Qualification and Accreditation Board
, Tonga
12.2019 - 03.2023
- Support the Finance Team with daily operation and the organization
- Key responsibilities: Process accounts payables and staff payroll on a fortnightly basis
- Check and process all relevant invoices
- Follow up outstanding debtors
- Provide administration support work to Corporate Service Division
- Prepare monthly CT and PAYE for IRD lodgements.
Acting Accountant
Tonga National Qualification and Accreditation Board
, Tonga
01.2020 - 05.2022
- Lead the Finance Team and support overall performance of the organization
- Key responsibilities: Prepare Financial report include monthly adjustments of prepayment, accruals and depreciation
- Register and monitor Fixed Asset Register
- Draft and finalised annual budget
- Conduct monthly reconciliation of both operation and saving accounts
- Assist the Internal Auditor in verify documents and prepare draft accounts
- Prepare audit package for Accounts audit
- Assist external auditor with query relate to accounts
- Conduct induction on PAYE, Superannuation and payroll details with new staff.
Cashier
Tonga Power Limited
, Tonga
06.2016 - 05.2019
- Support the Revenue Collection Team with collecting daily power payments from customers
- Key responsibilities: Receipt daily payments from customers on power utilities, water bill and waste management
- Record faults report by customer and advise Distribution Line Supervisor on phone
- Prepare Daily Sales Summary Report according to daily collection
- Responds and advise customers on outstanding power balance and power disconnection
- Advise customers on outstanding power bill and disconnection date from disconnection list
- Advise customer on waste fee arrear
- Print out customers statements as per requested.
Education
Bachelor of Commerce - Accounting And Finance
Auckland University of Technology
South Campus Auckland12-2026
Diploma in Accounting Studies -
Tonga Institute of Higher Education
01.2017
Certificate in Accounting Studies -
Tonga Institute of Higher Education
01.2015
Skills
- Advance Microsoft Office Package
- Knowledge of Spreadsheet for data analysis and comparative trends
- Familiar with Orion, MYOB, QuickBook, Xero Accounting Software, Prophet Software, POS (Point of Sales) System
- Knowledge of ANZ Disk Pay and ANZ Internet Banking for payroll
- Knowledge of New Zealand Legislation for employment, Holiday Act and staff salary and Labor pay
- Internal Controls
- Invoice Processing
- Variance Analysis
- Payment Collection
- Stakeholder Communication
- Bank Reconciliation
Volunteer and community work
- Work alongside community to prevent violence against women's and children
- Complete monthly radio program on behalf of Talitha Project
- Participate in community training as a representative from Talitha Project
- Participate in First Aider Training with Red Cross Society
References
- Supervisor, Macdonald Archway Limited Pukekohe - Store 1, +6421 08618177
- Chief Financial Manager, National Reserve Bank of Tonga, l.pele@reservebank.to, +676 24-057
- Principal Qualification Officer, Tonga National Qualification and Accreditation Board, fono@tnqab.to, +676 28-136
Training
- Customer Service, Tonga Chamber and Commerce, 2018
- First Aider, Tonga Red Cross, 2019
- Stress Management, Psychological First Aid Tonga, 2023
Affiliations
- Volunteering
- Church Activities
- Strolling with the kids
- Spending our sunday driving to the beach
Accomplishments
- Acting Accountant role from December 2019 - May 2022
- Maintain OEPE for Rank 1 of all New Zealand Store
Certification
- Diploma in Accounting issue December 2017
- Certificate in Accounting issue December 2015
Languages
Tonga
Full Professional
English
Professional
References
References available upon request.
Timeline
Crew Member
Macdonald Archway Limited Pukekohe - Store 1
01.2024 - Current
Accounting Officer
National Reserve Bank of Tonga
04.2023 - 06.2023
Acting Accountant
Tonga National Qualification and Accreditation Board
01.2020 - 05.2022
Assistant Accountant
Tonga National Qualification and Accreditation Board
12.2019 - 03.2023
Cashier
Tonga Power Limited
06.2016 - 05.2019
Bachelor of Commerce - Accounting And Finance
Auckland University of Technology
Diploma in Accounting Studies -
Tonga Institute of Higher Education
Certificate in Accounting Studies -
Tonga Institute of Higher Education
- Diploma in Accounting issue December 2017
- Certificate in Accounting issue December 2015
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