Wendy Maynard
Todds Valley,Nelson
Summary
My career objective is to be able to utilize all my skills and transfer my knowledge in the role in a more day to day operational role. With a focus on building safety, security, and infrastructure, I have the know how and understand how important these factors are in maintaining high standards in this environment.
My goal is to create an optimal working environment across all sites, fostering safety and productivity for staff, learners, contractors, and visitors alike. Through effective leadership and strategic management, I aim to contribute to the overall success and reputation of the institution.
Furthermore, my background in trades and property maintenance provides me with valuable insights into the intricacies of maintaining optimal building conditions. This knowledge, coupled with a demonstrated interest in project management, positions me to effectively oversee diverse property service functions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Maintenance
Greenacres Lawn and Garden Business
11.2022 - 12.2023
- Meeting property owners and discussing a project plan to enhance their garden
- Quote through a system called Engage
- Apply Safety Work kits and register every job for health and safety regulations
- Coordinating projects and continually discussing progress
- Handling of multi tasks and meeting deadlines in place
- Prioritizing jobs each day and rescheduling.
Property Manager
Summit Property Management
01.2022 - 06.2022
- Dealing with property owners and tenants of a portfolio of 88 properties in Nelson
- Keeping vacancies to a minimum to ensure occupancy rate is kept 98%
- Arrears and tenants debts ensuring it was kept to a minimum
- Resolving all rent arrears disputes within one month
- To resolve breaches and resolved with Tenancy Tribunal
- Listing properties, organizing inspections for potential tenants and preparing tenancy agreements
- Negotiating and collecting rental income
- Conducting inspections of properties and liaising with tradespeople to organize maintenance and repairs as required
- Addressing owner and tenant concerns
- To actively promote the company in the open market place and signing up new clients to the company
- Customer service levels maintained with a result of increasing portfolio
- To ensure clients properties were managed with Healthy homes complaint and correct regulations
- Working with maintenance contractors and assisting owners with any maintenance issues
- Demonstrated ability to work well with others of all kinds of cultures, responding to diverse circumstances
- Working with trades people and ensuring work is done correctly
- Ensuring contractors invoices were paid timeously
- Going the extra mile for owners by visiting properties and doing weekly property inspections
- Processing tenants applications with all checks in place in order to select appropriate tenant for the property
- Worked closely with Sales team in referring potential properties.
Selling of Residential Properties and Property Management
Century 21 Properties
05.2018 - 04.2021
- Contact existing customers looking to sell their house
- Contact customers to see if they would be interested in specific properties on our books that match their requirements
- Showing properties to sellers and tenants
- Drawing up listing information to market on different social media platforms
- Arranging and preparing boards to advertise property
- Develop and maintain positive relationships with tenants
- Be proactive and responsive to tenant’s needs and requests
- Conducting credit checks and processing of applications for tenants on behalf of home owners
- Offering superior customer service and relationship management
- Canvassing for new properties
- Analyze information pertaining to market and economic conditions
- Upkeep and maintenance on behalf of home owners
- Gained market share in my AREA on sales and property management.
Team Leader for Diplomats Department
Flight Centre Auckland
01.2017 - 04.2017
- Bookings on Amadeus and Lumina
- Issuing of tickets, including organizing accommodation, car rental
- Fast paced day with managing the team and working directly with Corporate clients
- Customer queries and complaints
- Attending client function
- Planning and managing day to day work load with staff members
- Financial reporting
- Assisting Doctors with events and conferences
- Resolve any complaints and air travel refunds
- Managing the work flow between team members and delegating.
Corporate Travel account and Property Management
D & K International Travel
09.2007 - 09.2013
- Assisted in implementing of systems for organizing domestic and International travel for ex-pats
- Managing guest house and daily schedules
- Planning of events and conferences for the staff
- Customer Care related issues
- Financial implementation on budgets for travel spend
- Customer care relations with suppliers for travel and for my clients
- Controlling and closure of the project.
Education
Skills
- Working with Health and Safety Regulations
- Working with various trades people in building industry
- Facilitate and manage contractors on site
- Microsoft 365 Office proficient
- User Confidence with systems
- Reading of Council files
- Dealing with GPI information and building consents
- Requesting property files
- Building consent documents eg plans and specifications, site and drainage plans
- understanding resource consent documents
- (High Value Area) HVA Reports eg a report describing the ecological significance of the area
- reading LIM reports
- Meeting deadlines in place for all stakeholders eg buyers and vendors
- First Aid Course
Accomplishments
- Pilates Instructor – Health and Fitness Professional Academy - 2015
- Personal Gym Trainer – Health and Fitness Professional Academy - 2015
- Award for Diligency
- Advanced Spinning Instructor– 2010
- First Aid Course
Voluntary And Community Work
- Voluntary- Nelson Theatre Musical played a role as a dancer in Mamma Mia – 2017
- Community - Raised money for Aids victims in Africa with riding 450km on a mountain bike
Hobbies and Interests
- Mountain biking
- Running
- Tennis
Affiliations
- Gardening and landscape
- Interior design
Certification
- New Zealand Certificate in Real Estate (Salesperson) (Level 4) - Open Polytechnic
- First Aid
- Member of Health and Safety Work Kits
- Leadership skills course
Timeline
Property Maintenance
Greenacres Lawn and Garden Business
11.2022 - 12.2023
Property Manager
Summit Property Management
01.2022 - 06.2022
Selling of Residential Properties and Property Management
Century 21 Properties
05.2018 - 04.2021
Team Leader for Diplomats Department
Flight Centre Auckland
01.2017 - 04.2017
Corporate Travel account and Property Management
D & K International Travel
09.2007 - 09.2013
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