Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Wendy Rikiti

Respite Carer
Auckland
Wendy Rikiti

Summary

Dynamic professional with experience as a Respite Care Provider at Agape Care, excelling in healthcare coordination and fostering teamwork. Proven ability to enhance patient comfort and engagement through tailored activities. A fast learner adept at schedule management, ensuring seamless transitions and effective communication with families and healthcare teams.

Overview

15
years of professional experience
7
years of post-secondary education

Work History

Agape Care

Respite Care Provider
04.2016 - 04.2020

Job overview

  • Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
  • Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
  • Enhanced patient comfort with compassionate and attentive support during daily activities.
  • Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
  • Collaborated with families and healthcare teams to address patient needs effectively.
  • Coordinated recreational activities for patients, promoting socialization and cognitive engagement throughout the respite period.
  • Maintained detailed records of patient progress during respite stays, facilitating seamless transitions back to primary caregivers upon completion of service term.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.

Betchel

Utility Worker
04.2013 - 04.2015

Job overview

  • Enhanced workplace morale by facilitating effective dialogue and collaboration among diverse departmental teams.
  • Verified that all safety procedures were followed while working on utility systems.
  • Trained other personnel in proper maintenance and repair of utility systems.
  • Responded to emergency calls for utility repairs and troubleshooting.
  • Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.

Harbour City Hotel

Receptionist
04.2011 - 04.2013

Job overview

  • Provided friendly and knowledgeable assistance to clients and guests.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed incoming calls with promptness, directing them to the proper locations.
  • Managed and handled customer disputes successfully.
  • Handled inquiries from callers requesting information.
  • Engaged in client correspondence using email, telephone, and postal mail.
  • Ensured sensitive information was handled securely.
  • Developed detailed reports supporting staff with both internal operations and external engagements.

Education

Te Wananga O Aotearoa
Auckland

Bachelors from Computer Graphics And Animation
2008.02 - 2009.01 (11 months)

Marsden High School
Australia

High School Diploma
01.2006 - 12.2007

Taupo Nui College
New Zealand

High School Diploma
01.2003 - 12.2006

Skills

  • Healthcare coordination
  • Fast learner
  • Teamwork and cooperation
  • Schedule management

Timeline

Respite Care Provider

Agape Care
04.2016 - 04.2020

Utility Worker

Betchel
04.2013 - 04.2015

Receptionist

Harbour City Hotel
04.2011 - 04.2013

Te Wananga O Aotearoa

Bachelors from Computer Graphics And Animation
2008.02 - 2009.01 (11 months)

Marsden High School

High School Diploma
01.2006 - 12.2007

Taupo Nui College

High School Diploma
01.2003 - 12.2006

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Wendy RikitiRespite Carer