Wenxi Shi
Windsor park,AUK
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Gravity construction ltd
03.2023 - Current
- Implementing administrative systems and applications
- Generated cost and value reports by projects to produce accurate information on cash flow.
- Delegated and monitored clerical and administrative tasks to increase workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Office Manager
Ntp Interior Ltd
05.2015 - 01.2020
- Managed and coached more than 10 office employees, and assigned and evaluated workloads to ensure productivity.
- Coordinated and conducted performance reviews and operations to guarantee top business yield and best-effort results.
- Answered phones, created meeting itineraries, scheduled appointments, and maintained office calendar and new customer log.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager Assistant
Ntp Surecoat system Ltd
10.2014 - 04.2015
- Assisted manager in all aspects of business operations.
- Answered approximately 40 incoming phone calls,emails and faxes to process requests, transfer calls, or relay messages to appropriate personnel.
- Completed daily logs for management review.
Education
Bachelor of Construction Economics - Construction
Unitec Institute of Technology
Auk12.2021
Diploma of Construction - Construction
Unitec Institute of Technology
Auk12.2019
Bachelor of Applied Business Studies - Management
Whitireia Polytechnic
Auk12.2014
Diploma - Business
Regent International Education Group
Auk12.2013
Diploma - Business
New Zealand Institute of Studies
Auk12.2012
Language -
Tasman International Academics
Auk12.2011
Skills
- Workforce Management
- Billing
- Contract Administration
- Customer Service
- Expense Reporting
- Clerical Support
- Relationship Building
- Scheduling Coordination
- Payroll and budgeting
- Excellent multi-tasking ability
- Travel Coordination
- Event Coordination
- Conflict Management
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Healthstandard
Excellent
Smoker
Non-smoker
References
Available upon request
Timeline
Office Manager
Gravity construction ltd
03.2023 - Current
Office Manager
Ntp Interior Ltd
05.2015 - 01.2020
Manager Assistant
Ntp Surecoat system Ltd
10.2014 - 04.2015
Bachelor of Construction Economics - Construction
Unitec Institute of Technology
Diploma of Construction - Construction
Unitec Institute of Technology
Bachelor of Applied Business Studies - Management
Whitireia Polytechnic
Diploma - Business
Regent International Education Group
Diploma - Business
New Zealand Institute of Studies
Language -
Tasman International Academics
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