Whare Heke
Tauranga,Bay Of Plenty
Summary
Talented Small Business Owner with excellent marketing, customer service and interpersonal skills with more than 20 years of experience. Highly effective and comfortable working with people at all levels in an organization. Excels in teamwork, communication, and adaptability, bringing a positive attitude to every project.
Overview
27
27
years of professional experience
Work History
Surfboard Shaper, Owner
ALT Surf Works
01.2018 - Current
- Custom surfboard designer and shaper, providing personalised service to create unique boards.
- Assess surf skills and surf style of clients by surfing with them, using custom made demo boards.
- Discuss needs and wants of clients to determine the ideal length, shape and board dimensions in order to enhance client's surf experience and surfing progression.
- Collaborate with customers to translate a colour way, or design vision, into reality.
- Repair, restore and rehabilitate used boards.
- Create, curate and manage content across various social media platforms, including Instagram, Facebook, and websites.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Manage day-to-day business operations and administration.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Carver, Owner
Moana Nui Designs
09.2000 - Current
- Selling original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
- Exhibit exceptional craftsmanship in executing complex projects that require precision hand-carving skills.
- Develop and create new ideas, forms and designs that expand on traditional concepts.
- Collaborate with clients in the creation of unique, high-quality carvings through the sketching and proofing process.
- Applied and participated in highly respected juried art shows and exhibitions throughout the USA.
- Created commissioned artwork for organizations and private clients.
- Expanded clientele base by promoting services through social media channels, website, and targeted advertising.
- Perform regular maintenance on carving tools, ensuring optimal performance and longevity.
- Manage daily, monthly, and yearly administrative requirements for running a small business, including purchasing, customer enquiries, tax filings, bill payment, advertising, etc.
Marketing Assistant
Production Basics, Inc.
01.1998 - 11.2000
- Generated marketing materials and content, including brochures, photography, and advertising copy.
- Increased brand awareness by implementing targeted marketing campaigns.
- Attended trade shows to expand and develop market awareness of different product lines.
- Assisted in growing customer database through lead generation tactics like following industry trends and trade journals.
- Fielded customer enquiries and resolved customer complaints.
- General office and workshop duties.
Education
Bachelor of Arts - Economics
University of Maine At Farmington
Farmington, ME, USA03.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Self-Starter
Accomplishments
- New Zealand Ski Instructors Alliance Full Certification Holder, 1994-2000
- Coached elite level skiiers for Olympic preparation, 1994
- Technical Director of University of Maine Ski School, 1994-1998
ACTIVITIES
Enthusiastic participant across multiple outdoor activities, including skiing, mountain biking, surfing, and fishing. I bring a studied approach to equipment and the requirements of each of these sports. I was also involved in elite-level coaching within the ski industry and travelled to resorts and destinations around the world. My collective sporting experiences have lead to a strong set of interpersonal skills that allow me to interact with, and respond to, a broad range of clientele.
Timeline
Surfboard Shaper, Owner
ALT Surf Works
01.2018 - Current
Carver, Owner
Moana Nui Designs
09.2000 - Current
Marketing Assistant
Production Basics, Inc.
01.1998 - 11.2000
Bachelor of Arts - Economics
University of Maine At Farmington
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