Whareaurere RAYNER
Te Puna,Tauranga
Summary
Dedicated professional with diverse experience in mental health support, manufacturing, courier services, and retail merchandising. Skilled in managing competing priorities and fostering positive relationships with clients and team members. Committed to delivering high-quality service while pursuing opportunities for growth and career development.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Volunteering
Pirirakau Hauora-Kaumātua Programme
Te Puna , Tauranga
08.2026 - Current
- Coordinated kaumātua wellbeing activities within Pirirakau Hauora community programme.
- Facilitated whanau engagement in hauora programmes and community outreach events
- Greeted elders and visitors with respect at community events.
- Arranged transport for kaumātua appointments and gatherings.
Community Mental Health Support Worker
MIFWA
Midland, Perth, Western Australia
01.2015 - 01.2026
- Provided one-on-one support to clients experiencing mental health challenges.
- Assisted clients with daily living activities to enhance community participation and overall quality of life.
- Monitored changes in clients' wellbeing and reported findings to inform support strategies.
- Developed and followed individual support plans.
- Supported clients in achieving personal goals, fostering greater independence and self-sufficiency.
- Successfully supported clients to improve independence and wellbeing.
- Built strong and trusting relationships with clients and families.
Box Maker / Packaging Production Worker
Eco Cartons
Melbourne
01.2013 - 01.2015
- Assembled cardboard boxes according to production specifications, ensuring consistency in quality and design.
- Covered packaging and box-making machinery safely and efficiently.
- Conducted thorough quality inspections, verifying products met established standards for safety and performance.
- Packed and prepared finished products for distribution.
- Consistently met production targets and deadlines.
- Assisted with stock control and inventory management.
- Assisted in stock control and inventory management, supported efficient workflow and availability of materials.
Owner-Operator Courier Driver
PBT Couriers
Mount Maunganui
01.2009 - 01.2013
- Coordinated daily delivery schedules and logistics operations to ensure timely service.
- Managed daily delivery schedules and logistics operations.
- Cultivated strong customer relationships, enhancing client satisfaction and loyalty.
- Conducted vehicle maintenance and safety checks to ensure compliance and reliability of transportation.
- Organized and processed documentation related to delivery and logistics operations., records, and proof-of-delivery requirements.
- Conducted regular vehicle maintenance to ensure optimal performance and safety. and safety checks.
Relay Team Member
Progressive Enterprises
Tauranga
01.2007 - 01.2009
- Traveled throughout the North Island completing store relays.
- Restocked shelves per store layouts, enhancing product accessibility and presentation.
- Implemented planograms and merchandising displays.
- Rotated stock using FIFO procedures.
- Supported seasonal store changes and promotions, contributing to an engaging shopping experience for customers.
- Maintained safe, clean, and organized work areas.
- Collaborated with team members to complete tasks on time.
Skills
- Crisis intervention
- Case management
- Support plan development
- Client advocacy
- Mental health advocacy
- Community outreach
- Resource coordination
- Cultural sensitivity
- Customer service
- Teamwork and collaboration
- Time management and reliability
- Safety compliance
- Manual handling
- Communication and active listening
Certification
First Aid & CPR – Completed 2025-09-05, Mental Health First Aid – Completed 2023-07-01, Food Handler Training Programme – Completed 2025-03-13, Test and Tag Certificate – TTT 25836
Timeline
Volunteering
Pirirakau Hauora-Kaumātua Programme
08.2026 - Current
Community Mental Health Support Worker
MIFWA
01.2015 - 01.2026
Box Maker / Packaging Production Worker
Eco Cartons
01.2013 - 01.2015
Owner-Operator Courier Driver
PBT Couriers
01.2009 - 01.2013
Relay Team Member
Progressive Enterprises
01.2007 - 01.2009