Summary
Overview
Work History
Education
Skills
Other Experience
Hobbies and Interests
Timeline
Generic

Wiley Smith

Wellington,Camborne

Summary

I am a mature, friendly and compassionate person with a diverse history of workplace and life experience to apply in the right role. With a foundation in dental assisting, in which I worked for many years, I have always excelled in healthcare and customer service oriented positions due to my attentive, empathic nature.


With broad and ongoing experience in dental assisting, disability support, administration, animal care and a variety of volunteering roles; I'm able to be flexible and creative when it comes to solving problems, personable and approachable with clients and fellow staff, and keep a sense of humour when things get tough.


After recently completing three years of training in silversmithing within tertiary education, I'd like to continue to apply my various skills in an exciting field that values everything I have to offer, with the possibility of learning and growing within it.

Overview

20
20
years of professional experience

Work History

Home Cleaner

Maureen And Steve Arathoon
12.2021 - Current
  • Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preference.
  • Enhanced the cleanliness and organization of the home with meticulous attention to detail in all tasks performed.
  • Consistently meet deadlines, ensuring clients home is cleaned and organized within their specified timeframes.
  • Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.

Office Manager/Retail Manager

Lambert’s Luscious
02.2019 - 03.2020


  • I worked primarily in store, but also ran weekend market stalls on occasion.
  • I processed online individual orders via the website, and all retail orders for businesses that stock our product, delivering any local orders.
  • This job required me to have thorough knowledge of Xero accounting software, Wordpress and Quickpay.
  • I was the only staff member in store throughout the day, which required me to be self managed and organised.
  • I required an excellent knowledge of the products and had a proven sales record, upselling wherever possible.
  • Other tasks included wrapping and labelling products, using our fragrances to make custom beard oils and researching and approaching potential new clients to stock our products.

Volunteer Coordinator

Sugarshine Animal Sanctuary
11.2016 - 10.2018


  • While living and working at Sugarshine Animal Sanctuary, in Lismore, Australia, I dedicated myself full time to providing for the 100+ animals in our care, overseeing all aspects of their day-to-day needs and managing our live-in volunteers, special needs volunteers and monthly working bee volunteers
  • I was essentially a jack-of-all-trades, assisting with fundraising events, fence building, enclosure repair, births, deaths and everything in between.

Founding/Committee Member

Tilt Social Centre
03.2013 - 05.2015
  • An ambitious project that became a reality for a group of friends, we envisioned a drop-in centre for our community, a space for political organising, events, workshops, festivals, activist fundraising, and creative endeavours.
  • Located in a large warehouse space, we converted it into a multi purpose social centre managed by a core group.
  • My roles included treasurer, note keeping, policy writing, food preparation for the weekly soup kitchen and community outreach.

Personal Carer and In-home Support

Mr Richard Mizgala
2012 - 2015
  • I was employed by the Mizgala family to provide care, companionship and support for Mr Mizgala, the patriarch of the home after he had a stroke, resulting in aphasia and reduced mobility.
  • My role required assisting Mr Mizgala with his everyday activities, including showering and dressing, meal preparation, medication and health management, community outings, administrative tasks, light housework and conferring with family and other healthcare providers
  • Mr Mizgala had a limited vocabulary which required excellent intuitive communication skills.

Dental/Oral Surgery Assistant/Admin

Royal Melbourne Dental Hospital
01.2010 - 01.2012
  • I was hired by the RMDH initially to work in the emergency clinic as an assistant to over 20 dentists, on a rotating roster.
  • After six months in this role, my knowledge and experience with oral surgery assisting was utilised in the hospitals Oral Surgery Unit where I was able to fit in smoothly with minimal training.
  • I also covered for a staff members maternity leave for three months in the prosthetics unit, as reception and admin management.

Dental/Oral Surgery Assistant

The Wellington Dental Practice
01.2008 - 06.2009
  • The Wellington Dental Practice is a busy, high end, multi dentist practice with a very good reputation
  • My role required assisting the dentist during routine dental procedures, ordering and maintaining stock, sterilizing and processing instruments, fabricating mouth guards, selling, making and fitting whitening trays and filling in for reception during busy periods
  • The complex surgery performed included assisting the surgeon with setting up a sterile environment for surgery, impeccable infection control techniques and knowledge of a large variety of implant components.

Dental Assistant

Tawa Dental Care
02.2004 - 01.2008
  • During my time here I gained valuable sales skills, including to actively promote the Laserbrite teeth-whitening system, which I transformed into a profitable side revenue for the practice
  • My role required assisting the dentist in a variety of dental procedures, ensuring the patients comfort, charting and taking notes
  • I was fully trained in office and reception duties, including making appointments, taking payments, making financial arrangements, filing cards and basic management.

Education

Diploma in Creativity (NZQA Level 6)

The Learning Connection
Taita, NZ
01.2024

Diploma in Creativity (NZCA Level 5)

The Learning Connection
Taita, NZ
03.2023

Certificate in Creativity (NZQA Level 4)

The Learning Connection
Taita, NZ
04.2022

NZDA Dental Assisting Certificate -

New Zealand Dental Association

Skills

  • Customer Service
  • Data Entry
  • Administrative Support
  • Clear Oral/Written Communication
  • Complex Problem-Solving
  • Team Collaboration
  • Organisational Skills

Other Experience

A lot of my time travelling has been spent volunteering for NGO’s in my areas of interest, including Project Kajsiab in Laos, TacomePai permaculture farm, Lanta Animal Welfare in Thailand and Bali Animal Rescue Centre. I have also taken part in wwoofing (willing workers on organic farms) with Common Ground in Seymour, Victoria and Gunya in Airlie Beach, Queensland.

Hobbies and Interests


  • Jewellery making
  • Vegan cooking
  • Painting and drawing
  • Films
  • Creative writing
  • Podcasts
  • Activism
  • Perfume collecting

Timeline

Home Cleaner

Maureen And Steve Arathoon
12.2021 - Current

Office Manager/Retail Manager

Lambert’s Luscious
02.2019 - 03.2020

Volunteer Coordinator

Sugarshine Animal Sanctuary
11.2016 - 10.2018

Founding/Committee Member

Tilt Social Centre
03.2013 - 05.2015

Dental/Oral Surgery Assistant/Admin

Royal Melbourne Dental Hospital
01.2010 - 01.2012

Dental/Oral Surgery Assistant

The Wellington Dental Practice
01.2008 - 06.2009

Dental Assistant

Tawa Dental Care
02.2004 - 01.2008

Personal Carer and In-home Support

Mr Richard Mizgala
2012 - 2015

Diploma in Creativity (NZQA Level 6)

The Learning Connection

Diploma in Creativity (NZCA Level 5)

The Learning Connection

Certificate in Creativity (NZQA Level 4)

The Learning Connection

NZDA Dental Assisting Certificate -

New Zealand Dental Association

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