William Bysouth

• Prepared case files, including researching information as needed.
• Organized, filed, and distributed legal documents to the appropriate parties.
• Responsible for processing court documents and maintaining records in a timely manner.

The role of Court Registry Officer has been the most engaging and impactful start to my career, offering a unique front-row seat to real world stories of human behaviour, justice, and societal impact. Over the past nine months at the District Court, I’ve developed strong communication and coordination skills through daily interactions with diverse stakeholders—from legal professionals and court staff to victims and defendants. This has sharpened my ability to manage complex information under pressure and deliver it clearly and sensitively. Being immersed in the justice system has deepened my passion for understanding real issues and my interest in how narratives are presented to the public. I’m now eager to bring this insight, along with my professional discipline, into a media-focused environment where I can contribute to meaningful content and effective communication.

• Assisted customers with returns, exchanges and refunds.
• Provided customer service by answering questions, resolving problems, and responding to complaints promptly.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

My time at Pascoes The Jewellers strengthened my ability to provide exceptional customer service in a fast-paced retail environment. I developed strong communication and conflict resolution skills while also learning the importance of maintaining strict security protocols and attention to detail when managing high-value stock and sensitive transactions.

• Provided assistance to supervisors when needed completing additional duties as assigned.
• Coordinated with other workers onsite to ensure efficient completion of tasks.
• Sustained safety protocols to maintain secure, proper handling of equipment and materials.

As one of the Head Construction Labourerswith HR Labour, I played a pivotal role in overseeing and coordinating all aspects of our labour projects. My responsibilities included supervising a team of labourers, ensuring adherence to safety protocols, and maintaining the project's schedule and quality standards. My role as Head Construction Labourer was marked by consistency, on-time completion, and positive feedback from supervisors and colleagues. I am proud of my ability to lead teams effectively and deliver high-quality labouring work while ensuring safety and compliance.

• Replenished merchandise on shelves as needed throughout the day.
• Resolved customer complaints in a timely manner.
• Assisted customers with returns, exchanges and refunds.

Working in a completely different retail area compared to previous roles has allowed me to branch out to a wide variety of customers. Working at Bed Bath and Beyond has helped me adapt to all different kinds of customers and has allowed myself to adapt to many different types of people.

• Completed routine maintenance and repair.
• Operated a variety of machinery and tools safely and efficiently.

My focus in my time at Mitre 10 has been within the Power tools department. However, I have also occasionally worked in other departments such as Hardware, Houseware and Garden. Having worked in a large retail area in my earlier years allowed me to develop my social skills with customers and made it much easier to relate and converse with new people.