William Clapp
Christchurch,Hoon Hay
Summary
Proven Security Officer with a track record of enhancing safety and customer satisfaction at Allied Security. Expert in CCTV surveillance and superior customer service, significantly improving facility security. Skilled in incident reporting and adept at quick emergency response, ensuring a secure environment for all. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Security
03.2020 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Red Badge Security
03.2019 - 06.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
No Degree -
Catholic Cathedral College
Christchurch, NZSecurity Forces Training -
Vision College
03.2019
Skills
Report Writing
Incident Reporting
Security Guard License
General security
CCTV Surveillance
CCTV Monitoring
Physical Fitness
Superior customer service
Spending time with my 3 kids
I like to take my 3 kids outside and working the garden teaching them valuable life skills
Timeline
Security Officer
Allied Security
03.2020 - 02.2022
Security Officer
Red Badge Security
03.2019 - 06.2019
No Degree -
Catholic Cathedral College
Security Forces Training -
Vision College
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