William Farrow
Personal Trainer
Wellington,WGN
Summary
Certified Personal Trainer offering 6 years of experience guiding diverse clients to successfully achieve health and wellness goals. Results-oriented and adaptable with passion for designing training plans to maximize performance, improve endurance and increase overall wellbeing. Strategic thinker with exceptional health and wellness expertise.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Personal Trainer
CityFitness
Porirua
02.2020 - Current
- 1-on-1 Personal Training
- Perform Individual Fitness Assessments for demanding clients
- Responsible for Creating and Operating own Personal Training Business
- Designed specific workout systems for individual clients based on performance ability
- Created physical training initiatives to foster healthy lifestyle decisions
- Provided clients with safe and reasonable exercises to perform at home or at gym
- Client Goal Setting and Motivation
- Strength/Conditioning
- Cardiovascular/Endurance
Delivery Driver
Hell Pizza
Palmerston North
03.2017 - 07.2021
- Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Staff Member
Burger Fuel
Paraparaumu
02.2016 - 01.2020
- Established positive relationships with customers and other staff members
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Maintained clean, sanitized and well-organized food preparation zones
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
- Operating cash register
- Develop capacity to work within a team and independently
Warehouse Order Picker
Countdown Distribution Centre
Palmerston North
03.2018 - 11.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements
- Completed more than 20 orders each day with efficient picking and packing of shipments
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment
- Developed a capacity to work independently over a full day
- Operating a Pump Truck
- Taking Initiative and Problem-Solving
Service Attendant
Reef View Hotel
Hamilton Island, Whitsundays
08.2017 - 10.2017
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with the hotel's elite standards
- Maintain a high-level of self-hygiene and create a professional image
- Developed a capacity to work efficiency under pressure both individually and within a team
- Establish strong customer relations
- Effective and efficient communication with a diverse guests
- Living on the Island means that you are constantly responsible for assisting guests and monitoring their behaviour
Crew Member
McDonald's
North City Plaza, Porirua
10.2013 - 02.2016
- Worked flexible hours; night, weekend, and holiday shifts.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Maintained clean, sanitized and well-organized food preparation zones.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Education
Bachelor of Arts - Communications
Massey University
Palmerston North, MWT 02.2018 - 11.2021
Skills
Customer Service
Accomplishments
- Chief Scout Award, Scouting New Zealand
- 1st Physical Education, Tawa College 2013
- 1st English, Tawa College 2010 and 2011
- 2nd English, Tawa College 2013
- 2nd Business Studies Level 3, Tawa College 2014
- Crew Member of the Month for Burger Fuel, Kapiti
- ‘Grill-master’ award two consecutive years for McDonald’s New Zealand, 2014 and 2015
- ‘Most Improved’ award McDonald’s Porirua, 2014
Certification
NCEA Level 3, Tawa College
Additional Information
- Date of Birth: 21/05/1996
- Nationality: New Zealand and British Citizenship
- NZ Full Driver License w/ vehicle ownership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
Jronn Hizole (J-ron Hiz-ole), Store Manager, Burger Fuel Kapiti
- Jronn818@gmail.com
- 0278581887
Jared Hawken, Store Manager, McDonalds Porirua Plaza
- Jaredhawken@gmail.com
- 0274519049
Jin Humphreys, Cluster Operations Manager, CityFitness Porirua
- Jin.humphreys@cityfitness.co.nz
- 021623278
Timeline
BA Communications
05-2021
Personal Trainer
CityFitness
02.2020 - Current
NASM Certified Personal Trainer
01-2020
Warehouse Order Picker
Countdown Distribution Centre
03.2018 - 11.2019
Bachelor of Arts - Communications
Massey University
02.2018 - 11.2021
Service Attendant
Reef View Hotel
08.2017 - 10.2017
Delivery Driver
Hell Pizza
03.2017 - 07.2021
Staff Member
Burger Fuel
02.2016 - 01.2020
NCEA Level 3, Tawa College
12-2014
Crew Member
McDonald's
10.2013 - 02.2016
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