William Hope

• Demonstrate strong communication and stakeholder engagement skills, with proven ability to develop collaborative partnerships with key organisations, including NZ Police and Ministry of Justice.
• Prepare operational reports, demanding in-depth factual analysis for both internal and external agencies, such as Waka Kotahi.
• Spearhead process improvements, leading to enhanced efficiency and cost savings across various departments.
• Increased team productivity by streamlining communication and implementing effective project management strategies.
• Oversee day-to-day activities of 10 employees across five locations, managing staff remotely.

• Coordinate and lead consultation across multi-agency stakeholders including Victoria Police, Corrections Victoria, Court Services Victoria, Youth Justice and with contracted external stakeholders G4S on operational policy regarding prisoner management.

• Knowledge of relevant legislation, policies, procedures, guidelines, and regulations within Victoria Police.

• Routinely prepare complex operational reports requiring in-depth factual analysis of prisoner related data to project custodial demand.

• Excellent communication and customer service skills including the capacity to develop successful working relationships with internal and external stakeholders.

• Conducting prisoner risk assessments, assisting with parole applications, and providing pre-release services to case loads of up-to 30 prisoners.

• Coordinating Case Management Review Meetings, writing detailed reports, linking offenders to transitional programs, and liaising with internal and external stakeholders.

• Demonstrating strong verbal communication and influencing skills used in daily interactions with newly receipted prisoners.

• Ability to work collaboratively within a criminal justice setting to coordinate the delivery of prison projects.

• Processing referrals for prisoners to facilitate participation with pro-social rehabilitative, educational, and pre-release services.

• Consistently showcase high quality problem solving and negotiation skills when dealing with complex and dynamic issues.

• Liaise with senior executives, providing a range of high quality, confidential and efficient administrative services, and support across a multitude of projects within the prison.

• Daily tasks consisting of report writing, prison procurement, asset management, fleet management, processing invoices on Oracle Finance System, and inventory management, and reporting to management on prison finances and property.

• Excellence in accurate database management, undertaking statistical data analysis and information analysis to monitor prison systems and projects.

• Providing high quality customer service for a range of stakeholders via telephone and email.

• Working both individually and collaboratively whilst using computer- based systems to manage stakeholders.