William Masters

• Scheduling and Planning: Develop and maintain production schedules, ensuring optimal allocation of resources and adherence to project timelines to ensure efficient day-to-day operations of the factory.
• Logistical Coordination: Handle coordination of materials, equipment, and personnel required for production activities. Liaise with vendors, suppliers, and internal teams to ensure timely delivery and availability of resources.
• Documentation and Reporting: Maintain accurate records, including production reports, inventory logs, and project-specific documentation. Prepare reports and provide regular updates to the Managing Director.
• Team Collaboration:

- Work closely with the procurement manager to stay up to date with procurement and stock requirements that directly impact the factory.

- Facilitate effective communication and coordination between teams in the business, including stakeholders, to ensure seamless workflow and efficient resource allocation.

• Quality Control: Work in collaboration with the factory foreman to ensure adherence to quality standards and identify any potential deviations or issues during the production process. Assist in implementing corrective actions as needed.
• Communication and relationship management: Ensuring customer service is carried out at a high level to manage relationships, providing the desired outcome to meet customer needs while maintaining a high standard of service and upholding business reputation.
• Performance management:

- Lead and support factory staff to ensure elements of their roles are being actioned to ensure positive outcomes and smooth operation for other areas of the business.

- Guide the factory foreman to understand expectations and expected deliverables, making sure they have what is required to complete their role.

- Conduct regular performance evaluations, provide constructive feedback, and identify training needs for the team.

• Health and Safety Compliance: Promote a safe working environment by actively adhering to health and safety protocols, identifying potential hazards, and reporting incidents to the managing director.

• Managed the inward goods process, ensuring all products were received and stored correctly.
• Organized and monitored the flow of incoming goods from suppliers, verifying quantity and quality.
• Monitored stock levels to ensure sufficient supplies for production requirements.
• Implemented effective systems for checking and recording any damaged or defective items.
• Liaised with external suppliers to resolve issues related to deliveries, orders and payments.
• Tracked shipments using company software, ensuring accurate records were kept at all times.
• Developed procedures for handling returns from customers and disposing of excess inventory.
• Coordinated with other departments such as sales, purchasing and customer service to meet customer needs.
• Provided training and guidance to staff members regarding the proper handling of inbound shipments.
• Maintained a safe work environment by enforcing safety standards throughout the warehouse.
• Inspected incoming shipments for accuracy against purchase orders before storage.
• Prepared reports detailing supplier performance metrics such as delivery timeframes, and product quality.
• Created processes for tracking inventory movements between warehouses and vendors.
• Organized new stock for floor placement.

• Keep all factory areas tidy at all times.
• Performed physical activities requiring heavy lifting, walking, and standing for long periods.
• Completed a variety of physical labour tasks.
• Collaborated with team members to complete assigned tasks and meet tight deadlines.
• Loaded and unloaded daily material shipments, keeping products organised and secure to prevent damage and optimise handling.
• Performed repetitive assembly tasks with hand and power tools and automated equipment.
• Operated the saw to cut aluminium to size for specific jobs when required.