William Mercer
Auckland
Summary
Currently the Production Coordinator for Havana Coffee Works with a plethora of experience supporting the operation of the roastery floor, including roasting, customer support, cafe support, packaging, and storage management. I'm a devoted, enthusiastic and hardworking individual who is willing to learn and develop new skills wherever possible. I'm passionate about the New Zealand Food and Beverages and helping New Zealand companies flourish both domestically and abroad.
Overview
8
8
years of professional experience
Work History
Production Coordinator
Havana Coffee Works
10.2022 - Current
- Manage a team of production staff to ensure timely delivery of products to retail customers while maintaining adequate stock levels.
- Developed and maintained efficient production processes and procedures.
- Managed inventory and supply chain functions for production materials and equipment.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
Research Assistant
Forsyth Barr
01.2017 - 11.2022
- Analysed statistical data using both modern and traditional methods.
- Interpreted data and made recommendations from findings.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Developed macros, special formulas and other actions to produce reliable and consistent statistical reviews.
- Communicated with and presented to businesses regularly.
- Gathered and organised information for research purposes.
Kitchen Hand
Onslow Restaurant
01.2021 - 01.2022
- Cleaned and sanitized dishes, cooking equipment, utensils and the general kitchen area.
- Assisted kitchen staff in the preparation of food - included cutting and preparing vegetables, finishing off and packaging sauces, and preparing meat and other foods to be cooked.
- When required, filled in for front of house waiting tables.
Sports Content Editor
Sky TV
07.2015 - 06.2016
- Creating real time clips of rugby union, cricket, rugby league, football, golf and formula 1 to then be edited into highlight videos.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help and cover wherever needed.
Education
Bachelor's of Commerce - Accounting
University of Auckland
Auckland, NZ02.2021
NCEA 1-3 -
Wellington College
Wellington, NZ12.2014
Skills
- Teamwork and Collaboration
- Supply chain management
- Experience in packaging and handling of coffee
- Coffee roasting
- Certified forklift operator
- Proficiency using financial and accounting software (ie Bloomberg, Thomson Reuters, Xero)
- Experienced in research, conducting research projects and analysing information
- Experienced with Microsoft Office, specifically excel, word and power-point
- Experienced in editing and publishing professional documents
Timeline
Production Coordinator
Havana Coffee Works
10.2022 - Current
Kitchen Hand
Onslow Restaurant
01.2021 - 01.2022
Research Assistant
Forsyth Barr
01.2017 - 11.2022
Sports Content Editor
Sky TV
07.2015 - 06.2016
Bachelor's of Commerce - Accounting
University of Auckland
NCEA 1-3 -
Wellington College
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