Accomplished National Recruitment Manager with extensive experience in strategic planning and leadership at Mastercraft Electrical & Plumbing Group NZ and national recruitment agencies. Recognized for building strong business partnerships and optimizing talent acquisition processes, resulting in enhanced operational efficiency and recruitment outcomes. Expertise in analytical thinking and communication has consistently driven successful project completions and improved team performance. Aiming to further refine recruitment strategies that foster organizational growth and support staff development.
Overview
37
37
years of professional experience
1
1
Certification
Work History
National Recruitment Manager/New Licence Partnership Manager
Mastercraft Electrical Group NZ, Mastercraft Plumbing
, New Zealand
01.2024 - Current
Company Overview: The Mastercraft Electrical/Plumbing Group is a key player in the electrical/plumbing industry within New Zealand
It combines the influence of a nationwide brand with the independence of a local business ownership
Our unique licensing strategy enables our partners to have a robust supply chain, shared expertise and exceptional client experiences while maintaining operational autonomy
Oversaw nationwide recruitment and business management efforts.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Collaborated with team leaders on quality audits.
Developed key performance indicators to measure effectiveness of operational processes.
Developed and implemented operational procedures to ensure quality standards are met.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Monitored progress by establishing plans, budgets and measuring results.
Negotiated contracts with vendors and service providers, securing favorable terms.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Analyzed data from daily reports to identify trends in production performance metrics.
Responded to information requests from superiors, providing specific documentation.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Created effective business plans to focus strategic decisions on long-term objectives.
Created detailed reports on the performance of individual departments within operations.
Presented performance and productivity reports to supervisors.
Implemented campaigns and promotions to help with developing goods and services.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Connected with clients and developed strategies to achieve sales and customer service goals.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Mitigated business risks by working closely with staff members and assessing performance.
Delivered positive customer experiences by implementing effective quality assurance practices.
Implemented successful business strategies to increase revenue and target new markets.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Addressed customer concerns with suitable solutions.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Motivated and evaluated personnel for performance improvement and goal achievement.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Formed and sustained strategic relationships with clients.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Performed cost analysis for various projects to determine budget requirements.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Completed day-to-day duties accurately and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.
Maintained updated knowledge through continuing education and advanced training.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Updated and maintained databases with current information.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Director Property Development
Parcell Co
, New Zealand
01.2018 - 12.2023
New business development
Business relationship management, developing strategies and maintaining professional relationships
Oversaw strategic planning and implementation to ensure organizational goals were met.
Identified opportunities for improvement in operational performance metrics.
Managed annual budgeting process, including forecasting and financial planning.
Managed budgeting and financial planning processes for the organization.
Streamlined supply chain management to reduce costs and improve efficiency.
Monitored market conditions and competitor activities to inform business decisions.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Reviewed internal reports and identified areas of risk or potential cost savings.
Created effective business plans to focus strategic decisions on long-term objectives.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Negotiated high-value contracts with vendors and partners to optimize resource allocation.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Negotiated agreements with external partners such as contractors or consultants.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Developed and implemented strategic plans to ensure organizational goals were met.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Monitored industry trends to identify opportunities for expansion and innovation.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Developed policies and procedures to ensure compliance with corporate standards.
Delegated work to staff, setting priorities and goals.
Developed and executed marketing strategies to increase brand awareness and market share.
Directed operations to improve efficiency and increase profit margins.
Completed day-to-day duties accurately and efficiently.
Hawkes Bay Branch Manager
Tradestaff
Hastings, New Zealand
04.2014 - 09.2017
Company Overview: Hawkes Bay Labour hire for Tradestaff
Working closely with branch consultants as well as the international team, ensuring clients are presented with the very best candidates for key labour hire roles
Hawkes Bay Labour hire for Tradestaff
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Analyzed competitors and market trends to facilitate business growth.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Assisted other branches when needed during peak periods or special projects.
Provided feedback on employee performance evaluations conducted by supervisors.
Identified opportunities for process improvement initiatives within the branch.
Implemented internal control procedures to minimize risk exposure and maximize profitability.
Facilitated weekly meetings with staff members to discuss progress on current initiatives.
Monitored financial performance of the branch on a monthly basis.
Increased efficiency and drove branch revenue by optimizing daily operations.
Created reports summarizing operational performance metrics for senior management review.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Coordinated promotional campaigns for new products or services in order to boost sales revenue.
Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Managed and inspired team members to perform to full potential, driving branch profitability.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Participated in community events to promote brand awareness.
Developed strategies to increase customer satisfaction and loyalty.
Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Conducted regular performance reviews for all employees in the branch.
Established and built customer relationships through targeted outreach and initiatives.
Resolved escalated customer complaints in a timely manner.
Established strong working relationships with external partners such as vendors and suppliers.
Planned work schedules to maintain adequate staffing levels.
Analyzed actual financial results to budget, preparing variance reporting to functional groups.
Managed staff scheduling, hiring and training processes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Updated and maintained databases with current information.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Permanent Recruitment Manager New Zealand
Tradestaff
Christchurch, New Zealand
01.2014 - 01.2016
Providing permanent recruitment services to clients throughout New Zealand and Australia by maintaining excellent teamwork, communication and business management
Reviewed resumes, cover letters and applications for accuracy prior to forwarding them onto relevant personnel for consideration.
Assessed applicant tracking systems performance metrics in order to optimize efficiency of recruitment processes.
Provided guidance on interviewing techniques, assessment methods and selection criteria to ensure a successful recruitment process.
Ensured compliance with Equal Employment Opportunity guidelines when making hiring decisions.
Organized interviews with hiring managers and senior executives to evaluate candidates' abilities.
Researched industry trends to inform compensation and performance strategies.
Provided timely updates regarding status of applications directly to applicants or via third-party recruiters if necessary.
Maintained accurate records of all applicants throughout the recruitment process in compliance with applicable laws and regulations.
Created job descriptions that accurately reflect the roles and responsibilities of each position.
Researched, identified and contacted potential candidates through various sources including job postings, social media and referrals.
Handled employee discipline and termination to address policy infractions.
Attended conferences, workshops and special events to recruit qualified candidates for company.
Developed and implemented recruitment strategies to attract the best talent.
Developed and managed recruitment process, sourcing candidates each year to fill key positions.
Conducted initial phone screenings with prospective candidates to assess their skills and qualifications for open roles.
Developed employee orientation and training programs for new hires.
Created staff teams based on employee strengths and made adjustments to promote overall productivity.
Managed onboarding activities such as orientation sessions and introductions to colleagues to ensure new hires have a smooth transition into their role.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Assisted in employee recruitment, hiring and interview processes.
Prepared presentations to company executives regarding employee performance and retention trends.
Established relationships with external recruiting agencies, universities, colleges and other educational institutions in order to identify suitable candidates for open positions.
Reported on workplace health and safety compliance to superiors.
Attended job fairs and industry events in order to promote the company's brand image.
Scheduled meetings with employees to address concerns and grievances.
Suggested promotions and wage increases according to employee performance.
Tracked progress against recruitment goals on an ongoing basis using key performance indicators.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained updated knowledge through continuing education and advanced training.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Correctional Officer
Christchurch Men’s prison
, New Zealand
01.2010 - 04.2014
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Instructed inmates in work assignments and explained tasks.
Performed head counts, checking cells for missing inmates.
Detected potential threats and quickly defused conflicts.
Implemented rehabilitation programs aimed at reducing recidivism among inmates.
Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Supervised inmates during day-to-day activities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Guarded facility entrances to screen visitors.
Conducted searches of inmates and visitors to prevent the smuggling of contraband.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Operated security control systems to monitor entrances, exits, and movement within the facility.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Instructed inmates on work detail and oversaw work-site transportation.
Applied non-violent response tools and physical restraint during problematic situations.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Branch Manager
McNeil Drilling & Plumbing
Invercargill, New Zealand
01.2006 - 01.2010
Built and maintained professional relationships through communication, teamwork and developing and implementing business strategies
Analyzed competitors and market trends to facilitate business growth.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Facilitated weekly meetings with staff members to discuss progress on current initiatives.
Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Established strong working relationships with external partners such as vendors and suppliers.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Monitored financial performance of the branch on a monthly basis.
Planned work schedules to maintain adequate staffing levels.
Designed sales and service strategies to improve revenue and retention.
Identified opportunities for process improvement initiatives within the branch.
Coordinated promotional campaigns for new products or services in order to boost sales revenue.
Implemented internal control procedures to minimize risk exposure and maximize profitability.
Conducted reviews and evaluations for cost-reduction opportunities.
Created reports summarizing operational performance metrics for senior management review.
Resolved escalated customer complaints in a timely manner.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Managed and inspired team members to perform to full potential, driving branch profitability.
Provided feedback on employee performance evaluations conducted by supervisors.
Created financial management mechanisms to minimize financial risk to business.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Disciplined employees to encourage compliance with company policies and procedures.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Ensured compliance with established policies, procedures and regulations governing banking operations.
Developed and implemented financial strategies to maximize profits and reduce costs.
Communicated with stockholders or other investors to provide information or raise capital.
Managed staff scheduling, hiring and training processes.
Increased efficiency and drove branch revenue by optimizing daily operations.
Established and built customer relationships through targeted outreach and initiatives.
Organized professional development programs for employees at all levels of the organization.
Participated in community events to promote brand awareness.
Conducted regular performance reviews for all employees in the branch.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Developed strategies to increase customer satisfaction and loyalty.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Worked effectively in team environments to make the workplace more productive.
Exceeded customer satisfaction by finding creative solutions to problems.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Identified needs of customers promptly and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Updated and maintained databases with current information.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Southern Regional Manager
Hometech Solatube
Wellington, New Zealand
09.2003 - 01.2006
Developed professional relationships, implemented strategic planning, led meetings and fostered great teamwork through communication and commitment to the role
Developed marketing plans to promote products within the Southern region.
Organized and led annual customer satisfaction surveys in the Southern region.
Delegated work to staff, setting priorities and goals.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Maintained an up-to-date knowledge of industry best practices related to regional management functions.
Monitored progress of existing projects, identified areas of improvement, and proposed solutions to management team.
Planned trade shows, industry events, conferences, and educational seminars in order to raise brand awareness within the Southern Region.
Evaluated current policies and procedures related to regional operations and recommended improvements when necessary.
Developed and implemented regional sales strategies to increase market share and profitability.
Developed and implemented regional business strategies to increase market share.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Produced thorough, accurate and timely reports of project activities.
Managed relationships with key customers in the Southern region.
Created and managed budgets for travel, training, and team-building activities.
Generated reports detailing regional sales activity, forecasting future trends, and identifying areas of opportunity.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Implemented quality control measures to uphold company standards.
Provided guidance on product pricing decisions based on competitive analysis of local market conditions.
Conducted monthly meetings with all Southern region staff to review performance and address any issues or concerns.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Established relationships with key stakeholders such as government officials, media outlets, and influencers who could help drive sales growth within the target markets.
Implemented quality control measures throughout the supply chain process from production through delivery in order to ensure customer satisfaction.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Resolved customer complaints promptly and efficiently by providing appropriate solutions that met their needs.
Reviewed completed work to verify consistency, quality, and conformance.
Analyzed sales data to identify potential opportunities for growth in the Southern region.
Analyzed business performance data and forecasted business results for upper management.
Reviewed competitor activities regularly in order to keep abreast of changes happening in the marketplace.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Updated and maintained databases with current information.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Permanent Recruitment Consultant
Kelly Services
Wellington, New Zealand
01.2000 - 09.2003
Built and maintained professional relationships in a team environment
Provided feedback during post-interview debriefs with hiring managers.
Managed applicant tracking systems including inputting candidate data into the system.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Developed and maintained relationships with hiring managers to understand their needs and preferences.
Organized applicant drug tests and obtained results.
Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Advised clients on best practices when recruiting new employees.
Drafted job postings for clients, posted them on various online platforms, and screened resumes.
Collaborated with recruitment and HR professional to achieve hiring goals.
Conferred with management to develop or implement personnel policies or procedures.
Attended industry events and conferences to network with potential hires.
Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Created detailed reports outlining the success of recruitment campaigns.
Managed full-cycle recruiting processes for managerial and executive-level vacancies.
Conducted initial phone interviews with potential candidates to assess their skills and qualifications.
Analyzed labor market trends to identify potential sources of talent.
Organized and facilitated career fairs in order to source qualified candidates.
Researched competitive salary data for use in job offers.
Participated in team meetings providing updates on recruitment activity status.
Planned and executed recruitment events to bring in area candidates.
Collaborated with department heads to ensure recruitment strategies were aligned with organizational objectives.
Advised management on organizing, preparing or implementing recruiting or retention programs.
Regularly monitored progress of active searches against set timelines.
Addressed harassment allegations, work complaints or other employee concerns.
Maintained accurate records of all applicants' information throughout the recruitment process.
Interviewed job applicants to obtain information on work history, education or job skills.
Scheduled or conducted new employee orientations.
Assisted in onboarding activities such as background checks, orientation sessions.
Sourced, qualified and conducted screening interviews with job candidates.
Utilized social media networks for sourcing passive job seekers.
Coordinated interview schedules between hiring managers and applicants.
Reviewed referral candidates and contacted qualified individuals to request applications.
Conducted reference checks for shortlisted candidates.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
FC2 GTFG
Royal New Zealand Navy
Auckland, New Zealand
03.1988 - 01.2000
Earning the following Honors and Awards
New Zealand Defence Service Medal
Issued by NZ Defence Force – June 2011 for service with New Zealand Regular and Territorial Armed forces, NZ Navy RNZN (RF), NZ Army (TF) RNZIR
New Zealand operational service Medal
Issued by New Zealand Defence Force – January 2005 for Operational Service
Commendation – Professional as an instructor – RNZN
Issued by Royal New Zealand Navy – August 1998 for Professionalism and Diligence Instructing Recruits
Commendation – RNZN
Issued by Royal New Zealand Navy – September 1990 for Duties during PNG Bougainville conflict - 1990
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Some College (No Degree) - Business Certificate
Business Enterprise Group
Christchurch
01-2011
Some College (No Degree) - Advanced Recruitment Course
Glenda Harding Consulting
Wellington, NZ
08-2000
Some College (No Degree) - Senior Leadership Course
Royal New Zealand Navy
Auckland, NZ
04-1997
High School Diploma -
Central Southland College
Southland
01-1985
Bachelor of Applied Management - Business Management
Capable NZ
Otago
Skills
National Leadership Experience
Strategic Account Oversight
Business Partnership Management
Performance management
Operations management
Consulting
Leadership development
Communication
Analytical skills
Military
Change management
Training
Advertising
Collaborative Leadership Skills
Technical recruiting
Recruitment advertising
Trades recruitment
Executive sales recruitment
Internal recruitment
Talent acquisition
Interviewing
Coaching
New business development
Project planning
Human resources
Employee relations
Strategic planning and development
Sales
Business analysis
Data analysis
Time management
Risk assessment and Investigation
Honorsandawards
New Zealand Defence Service Medal, NZ Defence Force, 06/01/11, for service with New Zealand Regular and Territorial Armed forces, NZ Navy RNZN (RF), NZ Army (TF) RNZIR
New Zealand operational service Medal, New Zealand Defence Force, 01/01/05, for Operational Service
Commendation – Professional as an instructor – RNZN, Royal New Zealand Navy, 08/01/98, for Professionalism and Diligence Instructing Recruits
Commendation – RNZN, Royal New Zealand Navy, 09/01/90, for Duties during PNG Bougainville conflict - 1990
Certification
Business Enterprise Group, Business Certificate, Management,Marketing.