Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

William Windleburn

Auckland,AUK

Summary

Experienced automotive professional with 7 years in the industry, currently serving as a 2IC/Foreman in a high-volume workshop. Holds a Level 4 Trade Qualification and WOF certification, with a proven track record in mechanical repairs, team leadership, and workshop operations. Known for maintaining high standards of service and efficiency while supporting and mentoring junior staff. Looking to leverage my technical expertise and leadership skills in a challenging technician or foreman role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

2ic/Foreman

Aa Auto Centre
08.2022 - Current
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.

Service Technician

AA Auto Centre
11.2017 - 08.2022
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

Education

Level 4 Light Automotive -

UNITEC Institute of Technology
Auckland, NZ
12-2024

Level 3 Light Automotive -

UNITEC Institute of Technology
Auckland, NZ
05-2023

Selwyn College
Auckland, NZ
11-2017

Skills

  • Crew leadership
  • Attention to detail
  • Decision-making
  • Effective communication
  • Dedicated work ethic
  • Critical thinking
  • OSHA compliance
  • Daily reporting
  • Job planning
  • Employee training

Certification

level 4 trade certification, wof certification

Languages

English
Native or Bilingual

Timeline

2ic/Foreman

Aa Auto Centre
08.2022 - Current

Service Technician

AA Auto Centre
11.2017 - 08.2022

Level 4 Light Automotive -

UNITEC Institute of Technology

Level 3 Light Automotive -

UNITEC Institute of Technology

Selwyn College

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William Windleburn