Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Willow Collins

Haumoana,HKB

Summary

Experienced in identifying and addressing customer needs, consistently ensuring high satisfaction levels, and operational goals are met. Passionate about engaging with diverse individuals and curating memorable experiences for everyone. Results-driven individual skilled in customer service and team collaboration. Able to prioritizing tasks and managing time effectively to meet service goals. Eager to utilise interpersonal skills to contribute to a positive customer experience.

Overview

2
2
years of professional experience

Work History

Pureblend

Kelly
Twyford, Hastings
02.2023 - 11.2024
  • Arrange stock and deliver service to customers
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Taikura Rudolf Stiener School
Hastings, NZ

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Task prioritization
  • Basic math
  • Animal handling
  • Horse Care expertise

Affiliations

Horse riding

Reading

Photography

Sewing

Tumberling

Ariel silks

Writing

References

References available upon request.

Timeline

Pureblend

Kelly
02.2023 - 11.2024

Taikura Rudolf Stiener School

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Willow Collins