Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willow Finnerty Jackson

Fairlie ,CAN

Summary

Dynamic and motivated professional with a proven track record, excelling in customer service and team collaboration. Adept at training staff and ensuring operational efficiency, I bring strong time management skills and a commitment to maintaining high cleanliness standards. Ready to tackle new challenges and contribute to team success.

Overview

5
5
years of professional experience

Work History

Leadership Team Member

Book Tekapo
, Tekapo
06.2024 - Current
  • Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
  • Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
  • Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
  • Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.

Shop Assistant

Fairlie Bakehouse
Fairlie
08.2022 - 06.2024
  • Daily cleaning of tables, bench space, and shelves to ensure that the facilities are neat and tidy.
  • Cash handling and banking.
  • Taking orders from customers, and advising on daily specials and allergens.
  • Refilling drinks fridges and food displays.
  • Responding promptly to customer requests via telephone or email communications.

Front of House Wait Staff Member

Carnegies
, Fairlie
01.2022 - 08.2022
  • Took orders accurately and communicated with kitchen staff regarding order details.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Explained menu items, take orders and delivered food courses according to instruction.
  • Followed proper sanitation procedures while handling food or beverage items.
  • Performed opening and closing duties including setting up side stations, restocking condiments.

Front of House Wait Staff Member

Typsy Trout
, Taupo
10.2020 - 01.2022
  • Trained and mentored new FOH staff in restaurant procedures and customer service standards.
  • Assisted servers with food service and cleaning to optimize guests dining experience.
  • Greet customers, answered questions and recommended daily specials.
  • Communicate with kitchen staff to stay updated on item availability and customer wait times.
  • Complete opening and closing checklists to ensure smooth restaurant operations.
  • Provide exceptional service to high volume of daily customers.

Education

High School Diploma -

Taupo-Nui-A-Tia College
Taupo
11-2021

Skills

  • I consider myself to be a great team player and am very adaptable in a team environment
  • I am a reliable, honest, and very motivated person
  • Excellent time management is important to me, and I enjoy the opportunity new challenges bring

Timeline

Leadership Team Member

Book Tekapo
06.2024 - Current

Shop Assistant

Fairlie Bakehouse
08.2022 - 06.2024

Front of House Wait Staff Member

Carnegies
01.2022 - 08.2022

Front of House Wait Staff Member

Typsy Trout
10.2020 - 01.2022

High School Diploma -

Taupo-Nui-A-Tia College

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Willow Finnerty Jackson