Wilma Burich
12 Norcross Ave, Henderson,AUK
Summary
Proven Office Administrator at NEC New Zealand Ltd, adept in enhancing efficiency and fostering team collaboration. Excelled in automating tasks and improving customer satisfaction, demonstrating exceptional time management and interpersonal skills. Achieved significant advancements in administrative processes and employee engagement without compromising data confidentiality or compliance standards. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Office Administrator
NEC New Zealand Ltd
07.2017 - 08.2024
- Contributed to positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Enhanced team collaboration with establishment of clear communication channels and guidelines.
- Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
- Enhanced efficiency by automating routine tasks, allowing staff to focus on more strategic projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Personal Assistant
Spark New Zealand
04.2007 - 05.2017
- Improved time management of executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Assisted in preparation of presentations and reports, contributing to well-informed decision making.
- Contributed to positive work environment through professional demeanor and strong interpersonal skills.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
- Boosted team morale, organized team-building activities that fostered positive work environment.
- Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
- Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
- Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Participated in team meetings and staff training sessions.
Education
High School Diploma -
Rutherford College
Auckland, NZ01.1980
Skills
- Time Management
- Office Administration
- Schedule and calendar management
- Expense Reporting
- Travel Coordination
- Meeting planning
- Workforce Management
- Travel Arrangements
- Computer Skills
- Scheduling and Coordinating
- Teamwork and Collaboration
- Decision-Making
- Good Judgment
Timeline
Office Administrator
NEC New Zealand Ltd
07.2017 - 08.2024
Personal Assistant
Spark New Zealand
04.2007 - 05.2017
High School Diploma -
Rutherford College
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