Wilma - Theresa Strohfeldt

• Supervise Support workers
• Scheduling Support worker appointments
• Doing Support workers leave and timesheets
• Manage client files, up-keep data
• Manage client enquiries, concerns
• Handling Emergency afterhours line covering the whole North Island area
• Critical thinking and working under pressure
• Work on Carecall Soft ware, Teams, Excell software and Micro soft software, Outlook
• Having various meeting via Teams
• Work remotely or in the office
• Coordinating SW functions

• Stock control of shop and storage
• Staff supervisor
• See that health and safety is uphold
• Handle online orders
• See that shop is kept and displays. Customer service
• Handeling customer complaints
• Serve customers on a daily basis
• Handle customers enquiries
• Cash up, open and lock shop.

• Stock control
• Client records
• Day to day accounting
• Booking clients
• Time Management

● Day to day accounting

• Booking clients
• Time Management
• Worked as part of a dedicated team providing a high level of customer service
• Dealing with customer’s complaints
• Doing Crowd control
• Handling all types of clients from all walks of life in good and bad situations
• Responsible for stock purchasing and stock control
• Organized weekly staff meetings
• Handling all staff issues
• Prepare Work Schedules for teams
• Covid officer
• Health and Safety talks
• Daily opening and closing of business
• Daily accounting
• Report to owner
• Organizing public events with famous artists

∙ Help opening hair salon for a friend

∙ Selecting product ranges

∙ Creating salon specials

∙ Training on colouring techniques

∙ Styling, cutting and colouring clients hair Caucasian ladies and

gents

∙ Stock ordering and control

∙ Training Hairdressing Modules 1 – 6 Practical and Theory

∙ Assessor Hairdressing Practical and Theory Modules 1 - 6

∙ Writing Policies and Procedures for training facilities

∙ Setting training schedules for hairdressing classes

∙ Setting up exam procedures, material, question papers and mark sheets

∙ Prepare study timelines for students

∙ Prepare study material for students

∙ Facilitate theory and practical hairdressing classes, colouring, cutting, chemical transformation, styling

∙ Keep student records

∙ Manage college webpage

∙ Communicate with parents

∙ Stock control

∙ Manage day to day running of training facility

∙ Get premises accredited by training board

• Client record keeping
• Inventory control
• Day to day accounting
• Debtors and Creditors
• Report to managements
• Online payments
• Site planning
• Booking appointments
• Invoicing and Estimates
• Manager and Team Player
• High standard of customer service
• Dealing with customer complaints
• Dealing with customer requests for projects/ installations to be done
• Styling, cutting and colouring Caucasian ladies and gents and afro ladies and gents

• Opening up a new Hairdressing training facility for the Academy
• Training Hairdressing Modules 1 – 6 Practical and Theory
• Assessor Hairdressing Practical and Theory Modules 1 - 6
• Writing Policies and Procedures for training facilities
• Setting training schedules for hairdressing classes
• Setting up exam procedures, material, question papers and mark sheets
• Prepare study timelines for students
• Prepare study material for students
• Facilitate theory and practical hairdressing classes, colouring, cutting, chemical transformation, styling
• Keep student records
• Communicate with parents
• Stock control
• Manage day to day running of training facility
• Get premises accredited by training board

• Employ and Manage staff
• Set up salon
• Creating salon specials
• Train on colouring techniques
• Styling, cutting and colouring clients hair Caucasian and Afro ladies and gents
• Stock ordering and control
• Record Keeping
• Day to day Managing of salon
• Day to day Accounting
• Handling client problems
• Planning staff time tables

• Training Hairdressing Modules 1 – 6 Practical and Theory
• Assessor Hairdressing Practical and Theory Modules 1 - 6
• Setting training schedules for hairdressing classes
• Setting up exam procedures, material, question papers and mark sheets
• Prepare study timelines for students
• Prepare study material for students
• Facilitate theory and practical hairdressing classes, colouring, cutting, chemical transformation, styling
• Keep student records
• Manage college webpage
• Communicate with parents
• Prepare weekly training planner for management
• Coordinating end year functions for students and stuff
• Coordinating Miss College Competitions
• Help Coordinating and Scoring Hairdressing Competitions