WILSON BONG
Rothesay Bay,Auckland
Summary
Experienced in business and school management, bringing practical experience and strong leadership to organizations. Exceptional critical thinking and decision-making skills enable effective handling of administrative functions. Thriving under pressure, consistently delivering high-quality work within tight deadlines.
Overview
28
28
years of professional experience
Work History
Disability Support Worker
IDEA Services
10.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Front of House/Customer Service/manager Duty
Majestic Tea Bar Whangaparaoa
07.2023 - 09.2024
- Company Overview: Website: www.majesticteabar.co.nz
- Phone: +6494240919
Health Care Assistant & Medical Competency
Bupa Hugh Green Retirement Village and Care Home
11.2021 - 07.2023
- Company Overview: Website: www.bupa.co.nz
- Phone: +6494761603
Health Care Assistant
The Beachfront Rest Home
09.2020 - 11.2021
- Company Overview: Website: www.thebeachfront.co.nz
- Phone: +6494247639
Bakery Assistant
Dad's Pies
03.2020 - 09.2021
- Company Overview: Website: www.dadspies.co.nz
- Phone: +6494219027
Director
Modern International School
05.2004 - 06.2018
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Office Manager
Home Of English International School
02.1997 - 04.2004
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
New Zealand Certificate - Health and Wellbeing (Advanced Support) Level 4
Ignite Colleges
Auckland03.2022
Postgraduate Diploma - Applied Management
Eastern Institute of Technology (EIT)
Auckland01.2020
Master of Business Administration - undefined
National University of Management (NUM)
Phnom Penh01.2012
Bachelor of Business Administration - undefined
National University of Management (NUM)
Phnom Penh01.2010
Skills
Problem solver, adept at finding innovative solutions to complex challengesCommitted to providing excellent customer service, leaving a positive and lasting impression in every interaction
LANGUAGE
Khmer Mother tongue
English Excellence
Thai Good
Chinese Fair
Timeline
Disability Support Worker
IDEA Services
10.2024 - Current
Front of House/Customer Service/manager Duty
Majestic Tea Bar Whangaparaoa
07.2023 - 09.2024
Health Care Assistant & Medical Competency
Bupa Hugh Green Retirement Village and Care Home
11.2021 - 07.2023
Health Care Assistant
The Beachfront Rest Home
09.2020 - 11.2021
Bakery Assistant
Dad's Pies
03.2020 - 09.2021
Director
Modern International School
05.2004 - 06.2018
Office Manager
Home Of English International School
02.1997 - 04.2004
New Zealand Certificate - Health and Wellbeing (Advanced Support) Level 4
Ignite Colleges
Postgraduate Diploma - Applied Management
Eastern Institute of Technology (EIT)
Master of Business Administration - undefined
National University of Management (NUM)
Bachelor of Business Administration - undefined
National University of Management (NUM)
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