WING FOO HO
Singapore
Summary
Experienced in reviewing applications, interviewing applicants and evaluating documents for accuracy and integrity. Offering strong organizational skills and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Managerial Executive Officer
Ministry of Social and Family Development
12.2023 - Current
- Organise application documents and ensure documents are in place for assessment
- Vet documents for relevant information and irregularities
- Liaise with clients to request for documents
- Discuss cases with social assistance officers and draft social reports for submission
Independent Researcher
Self initiated
01.2017 - Current
- Research interests include new media youth engagement, pedagogy, art practices, visual politics
- Conducted interviews with research participants to understand their ways of being.
- Interviewed street artists, students, youth learners in previous projects
- Coded and analyzed research data for academic publications.
- Co-authored scholarly papers for academic publications.
Museum-Based Learning Co-ordinator
National Heritage Board
11.2022 - 03.2023
- Quickly learned new skills (gallery booking system) and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties (such as attending to public queries, procurement, artifacts management, logistics) accurately and efficiently.
- Liaise with MOE schools to ensure smooth facilitation of visits by students.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Managerial Executive
Ministry Of Social & Family Development
01.2022 - 10.2022
- Assisted with administrative duties for social workers for short, medium and long term financial schemes applications
- Accompanied social assistance officers for home visits whenever necessary
- Assisted non-Chinese speaking social workers with translation when conducting interviews
- Attended to public enquiries via face to face interview, emails or phone calls.
- Conducted Interviews with walk-in applicants for Covid-19 Recovery Grant
- Reviewed grant applications and verify the authenticity of documentation submitted
- Recommended grant amounts for approval, depending on financial scheme
- To work independently or collaboratively when needs arise
- Demonstrated respect, friendliness and willingness to help wherever needed
Processing Officer
Ministry of Social & Family Development
05.2021 - 08.2021
- Processed Covid-19 Recovery Grant applications; perform backend checks on applications.
- Conducted interviews and assist clients with applications.
- Liaise with clients & their respective companies for verifications and documents.
- Proposed applicants’ grant amounts for financial assistance.
- Offered friendly and efficient service to applicants, handled challenging situations with patience
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Research Assistant
Nanyang Technological University
04.2021 - 05.2021
- Collected and analyzed syllabi from international courses on digital literacy from social sciences field.
- Assembled and annotated relevant readings on major topics identified in syllabi.
- Organized and categorized data according to common themes.
Online English Tutor
Voluntary
01.2018 - 03.2021
- Provide online English lessons to children and adults of various levels and nationalities.
- Employ digital platforms such as Zoom, Google docs & Powerpoint to teach learners.
- Varied teaching methods for verbal language instruction by expressing and selecting specific vocabulary clearly.
- Communicated grammar rules clearly in easiest forms without overwhelming student.
Audit Executive
Ministry of Social & Family Development
02.2021 - 03.2021
- Conducted investigation on Temporary Relief Fund applications.
- Interviewed applicants, tracked and update progress of investigations.
- Liaised with applicants’ & their respective companies for verifications and documents.
- Wrote reports on applicants’ grant eligibility and contacted applicants on outcome of investigations.
Managerial Executive
Ministry of Social & Family Development
11.2020 - 12.2020
- Face-to-face engagement with Covid Support Grant applicants; assist clients with applications.
- Process and evaluate grant applications; navigate IT system and perform data entry for cases.
- Liaise with clients & their respective companies for verifications and documents.
- Recommends applicants’ grant amounts for supervisor’s approval.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Film & TV Production (Various Positions)
Lava TV, Kaleidoscope Art Studio, Singapore, Bang Productions
01.2012 - 01.2016
- Organized and negotiated procurement resources with vendors to minimize production cost.
- Handle clients’ inquiries and establish relations with clients.
- Wrote commercial TV scripts for TV broadcast.
- Provided logistical solutions for foreign/local production agencies.
- Assist-direct video productions to ensure shoot was within budget and time frame., Analyzed patterns of youth engagement in geography through educational computer games.
- Participated in pre-production planning such as scheduling, location scouting and equipment rental.
- Floated between departments to assess needs and manage small tasks as assigned.
- Delivered services to customer locations within specific timeframes.
Research Associate
National Institute of Education
04.2012 - 12.2012
- Analyzed patterns of youth engagement in geography through educational computer games.
- Attended observation in school, organized and conducted interviews with students.
- Translated field data and analyzed and wrote meaningful academic papers for publications.
- Requested or acquired equipment or supplies necessary for projects
- Set up equipment and organized field data
Research Associate / Art Development Consultant
Learning Sciences Lab, National Institute of Education
01.2006 - 01.2012
- Conducted research, analyzed research data to gain an understanding of marginalized youth and their interaction with new media.
- Facilitated digital storytelling workshops for youth in lower track secondary schools.
- Actively engaged learners through their passions
- Transcribed video and audio data, conducted literature searches, interviewed participants to gather information of their activities.
- Contacted relevant agencies and stakeholders for collaboration &/or to organize educational events.
- Wrote sci-fi game script for citizenship educational video game for Statecraft: Space Station Leonis.
- Set up equipment and organized field data.
Production Manager / Assistant Director / Producer
Various Production Houses
01.2003 - 01.2004
- Participated in TV productions such as independent film, TV dramas, TVC & corporate videos.
- Tracked and managed time on film set to ensure production resources and assets were fully maximized.
- Managed production budget prudently to optimize profit.
- Mobilized and coordinated production resources such as crew, equipment, locations, cast and etc. coordinated production resources such as crew, equipment, locations, cast and etc. based on budget allocation for film & TV shoots.
- Addressed personnel issues and scheduling conflicts promptly.
Assistant Director / Line Producer
English TV Dramas, Mediacorp Studios
01.2001 - 01.2003
- Managed off-set and on-set TV shoot matters for director.
- Organized film and TV set to facilitate a smooth production.
- Liaised with head of production departments and external vendors to plan resources strategically.
- Managed and coordinated resources to ensure it met demands of tight schedules.
Assistant Producer/Producer
Caldecott Productions International
01.1999 - 01.2001
- Sourced for cast, locations, sets, props and other production components within given budget.
- Worked with artistes, designers, artists, stylists etc. to develop sets, costumes, looks for productions
- Liaised with clients to update of film event prep and establish long term work relationships.
- Performed administrative work related to procurement of resources, application for permits, etc.
- Successfully wrote and produced TVCs and corporate videos for local and regional clients.
Education
Master of Creative Media - Film And Video Production
Royal Melbourne Institute of Technology University
Melbourne, Australia2008
Bachelor of Fine Arts - Video Production
Savannah College of Art & Design
Savannah, Georgia, USA1997
Skills
- Grant Processing
- Face-to-face Interview
- Navigating SSNET
- Report Writing
- Project planning & management
Contribution to Papers
Book Chapter
- Ho, W., Kim, B. (2022) Learning as Subversive Design Practice: Graffiti Artists’ Learning of Social Structure and Intervention of Creative Expressions.
Journal Paper
- Kim, B., Ho, W. (2018) Laughter and Humour in Educational Gameplay: Implications from Emergent Social Practices of Singapore Students.
Conference Papers
- Ho, W., Lee, S., & Kim, B. (2024). Democratic Interventions on Walls: Embracing Plurality and Differences Through Street Arts. In Proceedings of the 18th International Conference of the Learning Sciences-ICLS 2024, pp. 386-393. International Society of the Learning Sciences.
- Kim, B., & Ho, W. (2021). Spatial negotiation of graffiti artists: Pedagogical actions in the interest of publicness. In the proceedings of the 2021 International Society of the Learning Sciences Annual Meeting. Bochum, Germany.
- Kim, B., Ho, W., Ruffolo, L. & Lee, J. (2013, April). Emergent Identities and Practices in Educational Game Play. Paper presented at the annual meeting of American Educational Research Association, San Francisco, CA. (Presented by Dr Beaumie Kim)
- Anderson, K.T., Wales, P., & Ho, W. (April 2009). Designing for agency and learning in and out of school through digital storytelling workshops. Paper presented at the annual meeting of the American Educational Research Association, San Diego, CA.
Accomplishments
- Organized YouthTell Digital Storytelling Exhibition at republic Polytechnic 2011.
- Developed publicity materials, organized logistics, booked venue and performed reception duties.
- Curated a series of digital stories created by youth based on genre.
- Organized Animation Workshop with Animagine at SCAPE 2010.
- Conceptualize and develop animation workshop for youth participants.
- Approached and initiated collaboration with industry player, organized logistics and venue for the workshop.
- Participant / Artist - Photographic Works Exhibited at Design Festa Volume 31, Tokyo, Japan 2010.
- Curated personal exhibition, Urbscura- a photographic exploration on urban alienation
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)
Certification
- Oxbridge Certificate in Teaching English as a Foreign Language Teaching Practice, Barcelona, Spain 2019
- An Introduction to Teaching Young Learners, Active Language, Cadiz, Spain 2019
- Teaching Young Learners’ Course, Online Course with Oxford TEFL 2018
- Teaching Business English Workshop, Oxford TEFL, Barcelona, Spain 2017
- Trinity CertTESOL (Accredited by Trinity College, London) Oxford TEFL, Barcelona, Spain 2017
Timeline
Managerial Executive Officer
Ministry of Social and Family Development
12.2023 - Current
Museum-Based Learning Co-ordinator
National Heritage Board
11.2022 - 03.2023
Managerial Executive
Ministry Of Social & Family Development
01.2022 - 10.2022
Processing Officer
Ministry of Social & Family Development
05.2021 - 08.2021
Research Assistant
Nanyang Technological University
04.2021 - 05.2021
Audit Executive
Ministry of Social & Family Development
02.2021 - 03.2021
Managerial Executive
Ministry of Social & Family Development
11.2020 - 12.2020
Online English Tutor
Voluntary
01.2018 - 03.2021
Independent Researcher
Self initiated
01.2017 - Current
Research Associate
National Institute of Education
04.2012 - 12.2012
Film & TV Production (Various Positions)
Lava TV, Kaleidoscope Art Studio, Singapore, Bang Productions
01.2012 - 01.2016
Research Associate / Art Development Consultant
Learning Sciences Lab, National Institute of Education
01.2006 - 01.2012
Production Manager / Assistant Director / Producer
Various Production Houses
01.2003 - 01.2004
Assistant Director / Line Producer
English TV Dramas, Mediacorp Studios
01.2001 - 01.2003
Assistant Producer/Producer
Caldecott Productions International
01.1999 - 01.2001
Master of Creative Media - Film And Video Production
Royal Melbourne Institute of Technology University
Bachelor of Fine Arts - Video Production
Savannah College of Art & Design
- Oxbridge Certificate in Teaching English as a Foreign Language Teaching Practice, Barcelona, Spain 2019
- An Introduction to Teaching Young Learners, Active Language, Cadiz, Spain 2019
- Teaching Young Learners’ Course, Online Course with Oxford TEFL 2018
- Teaching Business English Workshop, Oxford TEFL, Barcelona, Spain 2017
- Trinity CertTESOL (Accredited by Trinity College, London) Oxford TEFL, Barcelona, Spain 2017
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