Winnie Wei
Wellington,New Zealand
Summary
Able to work long shifts independently and efficiently to carry out all types of routine cleaning needs. Dedicated to keeping all areas clean, organized and professional. Knowledeable about cleaning high-traffic, infection-pron areas such as bathrooms and kitchens with care and attention to minor details. Well- organized team player committed to client satisfaction.
Hardworking with energetic personality and dynamic skills. Fluent in English and available to work any shift. Seeking new opportunity with great company where attention to detail will be valued.
Customer-oriented Housekeeping Room Attendant with the ability to coordinate multiple tasks in fast - paced settings. Offering a driven work and commitment to achieving results.
Overview
28
28
years of professional experience
Work History
Chief Executive Officer
Roboone Educational Science And Technology Co.ltd
Wuxi City, China
01.2020 - Current
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- promoted the company, it's facilities, it's environment, it's services
- Established foundational processes for business operations.
Vice General Manager
Nexusholidays International Travel Service
Wuxi City, China
01.2011 - Current
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Introduced new methods, practices and systems to reduce turnaround time.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Managed budget implementations, employee evaluations and contract details.
Inbound Tour Operator
New Zealand China Travel Service
Auckland, New Zealand
02.2007 - 03.2008
- Led projects and analyzed data to identify opportunities for improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Room Attendent
Villa Wood Motel In Northore
Auckland, New Zealand
02.2006 - 06.2007
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Restocked room supplies such as facial tissues for personal touch with every job.
Tour Guide
Wuxi China Travel Service
Wuxi City, China
09.1993 - 02.2005
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
- Collected and deposited payments from guests.
- Trained apprentice guides to educate on information to present to tourists and travelers.
Education
Tourism Management
Nanjing Normal University
Nanjing City, China07.1993
Skills
- Employee Motivation and Performance
- Industry Expertise
- Program Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chief Executive Officer
Roboone Educational Science And Technology Co.ltd
01.2020 - Current
Vice General Manager
Nexusholidays International Travel Service
01.2011 - Current
Inbound Tour Operator
New Zealand China Travel Service
02.2007 - 03.2008
Room Attendent
Villa Wood Motel In Northore
02.2006 - 06.2007
Tour Guide
Wuxi China Travel Service
09.1993 - 02.2005
Tourism Management
Nanjing Normal University
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