Wishwa Bandara
Summary
I'm a hardworking and professional individual with an Aviation background. My approach blends creative problem-solving with a an eye for optimizing processes, leading to improvements in efficiency.
Overview
10
10
years of professional experience
Work History
Direct Operations
Toyota New Zealand
07.2022 - Current
- Applied problem-solving, process development, and strategic implementation skills to lead and support different areas of operations.
- Collaborated on operational support tasks to achieve common goal.
- Set goals to monitor targets and offered input on performance and motivation.
- Strategically coordinated operations according to objectives and capabilities.
- Developed systems and procedures to improve operational quality and team efficiency.
Customer Vehicle Representative
Hertz Car Rental
07.2021 - 07.2022
- Utilized data analytics to identify and resolve supply issues to improve vehicle utilization
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Implemented best practices and process improvements to boost efficiency.
Alumni Fundraising Representative
Massey University
11.2020 - 01.2021
- Make personal contact with Massey Alumni spread across the country to seek donations for the University
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed and executed creative strategies to promote fundraising events.
Team Member
Dominos Terrace End
05.2018 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in a stressful and fast-paced environment.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Scout Master
Maliyadeva College
01.2014 - 01.2016
- Participated in group activities, emphasizing making camp fun for Scouts, teaching skills, providing encouragement and facilitating learning opportunities.
- Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
- Fostered positive personal connection with scout and cultivated social connections and sense of solidarity.
- Organising National Hiking Competitions with participation from over 1000 scouts.
Education
Bachelor of Aviation Management -
Massey University
Bachelor of Eng. Mechatronics (Uncompleted) -
Massey University
Skills
- Microsoft 365 Suite
- Process Optimization
- Quality Assurance
- Strategic Planning and Execution
- Regulatory Compliance
- Data Analysis
Activities
- Scouting President's Scout Award (Sri Lanka) - 2013
- Music Diploma in Classical Guitar (India)- 2012
- Flying Commercial Pilot's License (New Zealand) - 2017
- Volunteering Fire and Emergency (New Zealand) - 2022
References
Available upon request
Timeline
Direct Operations
Toyota New Zealand
07.2022 - Current
Customer Vehicle Representative
Hertz Car Rental
07.2021 - 07.2022
Alumni Fundraising Representative
Massey University
11.2020 - 01.2021
Team Member
Dominos Terrace End
05.2018 - Current
Scout Master
Maliyadeva College
01.2014 - 01.2016
Bachelor of Aviation Management -
Massey University
Bachelor of Eng. Mechatronics (Uncompleted) -
Massey University
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