WITHANALAGE SANDUNI CHETHANA DE SILVA

Dynamic Customer Care Representative with R Pack Print Care Lanka, adept at leveraging product knowledge and effective communication to enhance customer satisfaction. Proven track record in conflict resolution and compliance with data protection regulations, ensuring a seamless service experience and fostering customer loyalty. Skilled in CRM systems and active listening to drive service recovery. Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands. Compassionate Caregiver Attendant known for highly productive and efficient task completion. Skilled in personalized care planning, patient mobility assistance, and emotional support. Excel at communication, patience, and empathy to meet diverse client needs with respect and understanding. Compassionate Caregiver Attendant with background in providing physical and emotional support to clients of all ages. Possess strong interpersonal skills, ability to handle stressful situations calmly, and knack for ensuring client comfort and safety. Recognized for maintaining a positive environment that promotes overall well-being of clients. Have had significant impact on improving the quality of life for individuals under care.