WOORI CHAE
Auckland,AUK
Summary
I am a Korean currently in New Zealand on an unlimited Working Holiday visa, allowing me to work at the same workplace for up to one year. I studied design in the United States and gained two years of Working Holiday experience in Australia, accumulating diverse international experience. I am friendly, detail-oriented, and excel in fast-paced environments, quickly adapting to high-pressure situations. My experience in both hotel and restaurant settings has strengthened my customer service skills, and I am also proficient in cleaning, ensuring thorough cleanliness and maintaining high hygiene standards. I am eager to contribute my skills and experience to provide excellent service at your company.
Overview
14
14
years of professional experience
Work History
Cashier
Sushi Kun (Japanese restaurant)
Sydney, Austrailia
05.2024 - 11.2024
- Answered phone orders promptly and accurately, ensuring customer satisfaction.
- Prepared ingredients by washing, chopping, and organizing them for efficient kitchen operations.
- Cooked rice and other staples are prepared following standard procedures to maintain quality.
- Packaged takeaway food neatly and securely for delivery or customer pickup.
School Cleaner
Stella Maris College
Sydney, Austrailia
03.2024 - 11.2024
- Sweep and mop floors in classrooms, hallways, and stairwells.
- Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
- Restock bathroom supplies such as toilet paper and hand towels.
Night Reception Manager
Global Backpackers (2-star hotel)
Cairns, Austrailia
04.2023 - 05.2024
- Greeting guests, providing check-in and checkout services, and answering questions.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
Housekeeper
Global Backpackers (2-star hotel)
Cairns, Austrailia
11.2022 - 05.2024
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
Kitchen Cleaner
Global Backpackers (2-star hotel)
Cairns, Austrailia
12.2022 - 03.2024
- Scrubbed and sanitized countertops, sinks, and appliances.
- Swept and mopped kitchen floors to maintain cleanliness.
- Emptied trash cans and replaced liners.
- Wiped down tables and chairs in the dining area.
Kitchen Hand
LA Pizza (Italian restaurant)
Cairns, Austrailia
12.2022 - 05.2023
- Cleaned dishes, pots, pans and utensils.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
Wait Staff Member
Sushi Hyun (Japanese restaurant)
Seoul, Korea
09.2020 - 10.2022
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
Wait Staff Member
Kimchi 2 (Korean restaurant)
Savannah, Georgia, US
02.2016 - 09.2020
- Prepared tables by setting up linens, silverware and glassware.
- Took beverage orders from patrons and served drinks promptly.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Checked back with customers during meals to ensure satisfaction with food and service.
Wait Staff Member
Kkongshi Kkongshi (Chinese restaurant)
Busan, Korea
01.2015 - 12.2015
- Greeted and welcomed customers, providing them with menus.
- Prepared tables by setting up linens, silverware and glassware.
- Delivered food items to customers at their tables in a friendly, courteous manner.
Hospital Cleaner
Seungshim Care Hospital
Busan, Korea
06.2013 - 12.2014
- Cleaned and sanitized patient rooms, restrooms, hallways, elevators, stairwells, and other areas within the hospital.
- Swept and mopped floors to ensure a clean environment for patients and visitors.
- Washed windows to maintain visibility in public spaces.
Housekeeper
Paradise Hotel (5-star hotel)
Busan, Korea
03.2011 - 06.2013
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Banquet Server
Paradise Hotel (5-star hotel)
Busan, Korea
10.2010 - 07.2012
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Carried trays of food items from kitchen to dining areas.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
Education
Bachelor of Arts - Interior Design
Savannah College of Art And Design
Savannah, GA, US09-2020
Skills
- Cleaning and sanitizing
- Customer service
- Hospitality service expertise
- Table arrangements
- POS
- Menu explanation
- Attention to detail
- Food service
Timeline
Cashier
Sushi Kun (Japanese restaurant)
05.2024 - 11.2024
School Cleaner
Stella Maris College
03.2024 - 11.2024
Night Reception Manager
Global Backpackers (2-star hotel)
04.2023 - 05.2024
Kitchen Cleaner
Global Backpackers (2-star hotel)
12.2022 - 03.2024
Kitchen Hand
LA Pizza (Italian restaurant)
12.2022 - 05.2023
Housekeeper
Global Backpackers (2-star hotel)
11.2022 - 05.2024
Wait Staff Member
Sushi Hyun (Japanese restaurant)
09.2020 - 10.2022
Wait Staff Member
Kimchi 2 (Korean restaurant)
02.2016 - 09.2020
Wait Staff Member
Kkongshi Kkongshi (Chinese restaurant)
01.2015 - 12.2015
Hospital Cleaner
Seungshim Care Hospital
06.2013 - 12.2014
Housekeeper
Paradise Hotel (5-star hotel)
03.2011 - 06.2013
Banquet Server
Paradise Hotel (5-star hotel)
10.2010 - 07.2012
Bachelor of Arts - Interior Design
Savannah College of Art And Design
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