Xanthe Hanifin
Christchurch,CAN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Backdoor
09.2022 - Current
- Provide optimal assistance to General Manager and handled a variety of tasks
- Ensure shop runs smoothly
- Met stores monthly targets
- Ensure store is secured at closing by checking if doors are locked, alarms are set and all safes are locked
- Provide excellent customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Checkout Operator
03.2022 - 05.2022
- Served as friendly, hardworking, and punctual employee
- Operated registers, scanners, scales and POS terminals
- Kept checkout area tidy and orderly
- Packed groceries in customers trolleys in neat and timely manner
- Helped out in other departments when store was quiet.
After school Care Manager
MASH
09.2020 - 05.2022
- Managed after-school/holiday programme with 20-30 children
- Trained new employees
- Secured indoor and outdoor premises to protect children under-care and followed all health and safety protocols
- Created and implemented lesson plans based on child-led interests and curiosities
- Created and fostered positive relationships with parents and family members of children
- Encouraged social and emotional growth in children.
Casual Employee
McDonalds
07.2019 - 01.2020
- Handled food with sanitation and safety in mind
- Served orders to customers at windows, counters and tables handling approximately 100 orders per shift
- Complied with all restaurant rules, policies, and regulations
- Mastered POS computer system.
Education
I achieved Level 1 and 2 NCEA -
Mountainview High School
Timaru, CAN03.2021
Skills
- Fast Learner
- Leadership
- Ability to Multitask
- Ability to Work Under Pressure
- Communication Skills
- Training
- Money Handling
- Staff Management
Timeline
Assistant Manager
Backdoor
09.2022 - Current
Checkout Operator
03.2022 - 05.2022
After school Care Manager
MASH
09.2020 - 05.2022
Casual Employee
McDonalds
07.2019 - 01.2020
I achieved Level 1 and 2 NCEA -
Mountainview High School
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