Xavier Jung

• Led stakeholder sessions to identify reporting gaps and translate business needs into structured Excel reporting solutions.
• Developed forecasting and cost-impact models to support pricing, sourcing, and procurement decisions.
• Identified process inefficiencies and implemented automation opportunities, improving operational efficiency.
• Collaborated with cross-functional teams to align reporting outputs with commercial strategy.

• Gathered and clarified business requirements for data projects; prepared SQL-based datasets.
• Built dashboards in Power BI/Tableau to communicate insights to stakeholders.

Revenue Prediction & Business Performance Analysis

• Defined business objectives and KPIs to improve e-commerce revenue insights.
• Translated stakeholder requirements into data-driven reporting solutions (SQL & Tableau).
• Delivered actionable recommendations to support product, marketing, and operational decisions.

Telecom Churn Prediction

• Identified key business drivers of customer churn and retention through data evaluation.
• Presented findings to stakeholders, enabling targeted marketing and retention strategies.

Real-Time Anomaly Detection (AI Application)

• Assessed feasibility and business value of AI-based anomaly detection solutions.
• Evaluated multiple solution approaches and recommended the optimal approach to stakeholders.

• Managed $3.5M company relocation project, overseeing scope, timeline, risks, vendors, and budgets.
• Conducted executive-level discovery sessions to define functional and system requirements.
• Designed and implemented a customised asset management system and configured Envoy workplace system to improve operational efficiency.
• Built cost models, tracked budgets, and documented requirements for successful delivery.

• Led $2M overseas branch establishment projects across Germany and the UK.
• Structured project plans, milestones, and risk mitigation strategies across international stakeholders.
• Designed scalable administrative and asset management processes to support branch operations.