Xavier Williams
Hamilton
Summary
Dynamic sales professional with a proven track record at Spark NZ, excelling in customer service and sales performance coaching. Leveraged strong communication skills to enhance client relationships, driving repeat business and referrals. Proficient in sales negotiation, consistently exceeding targets through strategic planning and effective process optimization. Finds enjoyment through excelling in the workplace.
Overview
7
7
years of professional experience
Work History
Customer Advisor & Lead Delegate
Spark NZ
12.2023 - 12.2024
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Enhanced sales performance through building rapport with customers, identifying needs, and presenting suitable product options.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Provided exceptional support to sales representatives, assisting in closing deals and meeting sales targets.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Optimized sales operations by implementing efficient processes, tools, and technology solutions.
Customer Sales Advisor
Spark NZ
10.2022 - 12.2023
- Increased cross-selling opportunities by staying up-to-date on all available products and promotions.
- Implemented strategic sales techniques to maximize profitability and exceed quarterly sales targets consistently.
- Developed leads and sales opportunities and followed through with defined sales plan.
- Increased sales revenue by implementing strategic sales plans and monitoring market trends.
Sales Consultant
Self-employed
04.2020 - 08.2022
- Developed tight professional relationships with media planners, which helped to identify right targeted audiences for campaigns.
- Strengthened brand awareness by selecting the most appropriate media channels based on target audience demographics and preferences.
- Managed multiple projects simultaneously, ensuring timely delivery and meeting client expectations.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Day Trader
Self-employed
08.2017 - 03.2020
- Increased trading profits by employing effective risk management strategies.
- Enhanced trading accuracy through diligent research on market conditions and company fundamentals.
- Reduced losses by setting appropriate stop-loss levels based on technical indicators and price action patterns.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Education
New Zealand Certificate in Exercise -
New Zealand Institute of Health & Fitness
Hamilton, NZRosehill College
Auckland, NZHealth Sciences & Communications Certificate -
Wintec
Hamilton, NZ04-2020
Skills
- Proficient in computer applications
- Strong verbal communication
- Exceptional customer service
- Sales performance coaching
- Sales negotiation expertise
Te Taumata Summit Attendee
My time at Spark wasn't just about hitting targets, it was about really listening to people, figuring out what they needed, and finding the right solution. I became adept at turning complicated problems into manageable steps forward.
- Exclusive to Spark NZ top 1% contributors nationwide.
- Framework workshop to extract insights and sales strategy to replicate nationwide.
- To reward top performance achievers, hosted at the Hilton Hotel - Taupo.
Languages
English
Native or Bilingual
Timeline
Customer Advisor & Lead Delegate
Spark NZ
12.2023 - 12.2024
Customer Sales Advisor
Spark NZ
10.2022 - 12.2023
Sales Consultant
Self-employed
04.2020 - 08.2022
Day Trader
Self-employed
08.2017 - 03.2020
New Zealand Certificate in Exercise -
New Zealand Institute of Health & Fitness
Rosehill College
Health Sciences & Communications Certificate -
Wintec
Similar Profiles
Vino GovindanVino Govindan
Product Manager in Data & AI at Spark NZProduct Manager in Data & AI at Spark NZ
Ben LeeBen Lee
Base Lead / Relief Market Lead (Region 3) at Spark NZBase Lead / Relief Market Lead (Region 3) at Spark NZ
Henry ManueliHenry Manueli
Order Remediation Engineer at Spark NZOrder Remediation Engineer at Spark NZ
Brandon AramoanaBrandon Aramoana
Junior Sandwich Artist at Subway The BasseJunior Sandwich Artist at Subway The Basse
Brian MirandaBrian Miranda
Concrete Foreman at Action Paving and Concrete Ltd.Concrete Foreman at Action Paving and Concrete Ltd.