Summary
Overview
Work History
Education
Skills
References
Timeline
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Xena Reign Balbuena

Southshore,Christchurch

Summary

Hospitality professional with extensive experience in front-of-house operations, barista service, and retail environments. Recognized for delivering exceptional customer service and maintaining high standards in fast-paced settings. Proven ability to enhance workflow efficiency and uphold rigorous hygiene standards as a kitchen hand. Committed to contributing strong work ethic and multitasking skills to a dynamic team.

Overview

2
2
years of professional experience

Work History

Kitchen Hand

Eruption Brewing
Lyttleton, Canterbury
11.2024 - 05.2025
  • Managed food preparation and service for large events, ensuring efficient kitchen operations
  • Maintained stock levels and organized inventory for seamless kitchen workflow
  • Assisted with pizza preparation and plating, contributing to menu execution
  • Provided front-of-house support during busy hours, taking orders and serving customers

Hairstylist/Brand Ambassador

Dyson
Christchurch Central
11.2023 - 07.2024
  • Demonstrated and applied advanced hairstyling techniques using Dyson products to showcase their benefits
  • Engaged with customers in a high-traffic retail environment, providing personalized service
  • Maintained a clean and sanitary workstation, ensuring a professional customer experience

Retail Sales Assistant (Christmas Casual)

Skechers
The Palms, Christchurch
09.2023 - 06.2024
  • Delivered excellent customer service, assisting shoppers with product selection and inquiries
  • Managed stock, merchandising displays, and shift operations to optimize store performance
  • Developed retail expertise and a passion for sales-driven customer interactions

Front-of-House Barista

The Naked Baker
Parklands, Christchurch
11.2022 - 08.2023
  • Prepared a variety of beverages and food items, ensuring high-quality service
  • Managed till operations, cash handling, and customer transactions efficiently
  • Maintained a welcoming atmosphere, fostering strong customer relationships

Education

High School - NCEA Levels 1, 2, & 3

Avonside Girls' High School
Christchurch
12.2024

Skills

  • Hospitality & Customer Service
  • Front-of-house operations
  • Barista
  • Kitchen support
  • Cash handling
  • Sales & Marketing
  • Retail merchandising
  • Brand ambassadorship
  • Customer engagement
  • Personal strengths
  • Charismatic
  • Adaptable
  • Calm under pressure
  • Eager to learn
  • Food preparation

References

Available upon request

Timeline

Kitchen Hand

Eruption Brewing
11.2024 - 05.2025

Hairstylist/Brand Ambassador

Dyson
11.2023 - 07.2024

Retail Sales Assistant (Christmas Casual)

Skechers
09.2023 - 06.2024

Front-of-House Barista

The Naked Baker
11.2022 - 08.2023

High School - NCEA Levels 1, 2, & 3

Avonside Girls' High School

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Xena Reign Balbuena