Photography
Xhyvell Xean Peckley
Vet Nurse Assistant
Christchurch
Summary
I am a flexible and fast learner with a passion for continuous growth and development. My diverse experiences in hospitality and veterinary healthcare have equipped me with a versatile skill set that allows me to thrive in client-facing roles as well as administrative responsibilities.
I am known for my ability to adapt quickly to new challenges and environments. Whether it's providing exceptional customer service or efficiently managing administrative tasks, I approach each task with enthusiasm and a strong desire to excel. I have a natural curiosity and a hunger for knowledge, making me eager to learn and expand my skill set in any situation.
My commitment to delivering excellence, paired with my adaptable nature, makes me a valuable asset in dynamic and fast-paced settings. I thrive on the opportunity to contribute my skills and dedication to the success of any team or organization.
I am excited to bring my passion for learning, strong work ethic, and dedication to excellence to my future endeavors.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Front of House
Thousand Island
09.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleared dishes and glassware quickly following each course.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Prepared and maintained drink stations throughout catering events.
Student Vet Nurse Assistant
Po Vet Clinic
08.2019 - Current
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Answered owner animal health questions and advised on best care practices.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted senior staff with blood analyses and physical assessments.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Educated clients on nutrition, preventive health and other animal care.
- Collected and prepared specimens for laboratory testing.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Assistant Chef
Spiketrends LTD
01.2019 - 03.2020
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
- Checked food inventory and ordered ingredients.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Stored food safely and orderly in freezer and refrigerator.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Followed recipes and instructions to achieve quality and presentation standards.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Placed orders to restock items before supplies ran out.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Participated in food tastings and taste tests.
Front of House Lead
Spiketreds LTD
06.2018 - 03.2020
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Education
Associate of Applied Science - Veterinary Nursing
Otago Polytech
Dunedin, OTA 04.2001 -
NCEA - University Entrance -
Geraldine High School
Geraldine, CAN 04.2001 -
Skills
Customer Service Expertise
Interests
Editing
Gaming
Timeline
Front of House
Thousand Island
09.2022 - Current
Student Vet Nurse Assistant
Po Vet Clinic
08.2019 - Current
Assistant Chef
Spiketrends LTD
01.2019 - 03.2020
Front of House Lead
Spiketreds LTD
06.2018 - 03.2020
Associate of Applied Science - Veterinary Nursing
Otago Polytech
04.2001 -
NCEA - University Entrance -
Geraldine High School
04.2001 -
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