XIANGHUA WENG
Auckland,New Zealand
Summary
Adept in creating strategic business plans and developing key partnerships. Excelled in cross-functional collaboration and customer relationship management, demonstrating exceptional problem-solving abilities and tech-savviness. Achieved significant cost efficiencies and enhanced client satisfaction through meticulous attention to detail and effective multitasking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner
UTION INTERNATIONAL LITED
, New Zealand
03.2022 - Current
- Create business plans, arrange financing, review sales, develop marketing strategies, oversea daily activities, and identify business opportunities
- Maximize that revenue flows and minimize expenditure via diligent supplier selection and-contract negotiation
- Liaising with key vendors and customers established and maintained a good relationships
- Created and manged budgets for multiple department and monitor cost efficiencies
- Performed customer service duties, including liaising with clients, following up with clients, answering phone calls, emails and handling quality issues
- Administered payment conversions for NZD and CNY currencies.
Sales Assistant
Onion&Co LTD
, New Zealand
08.2019 - Current
- Extensive experience in handling various administrative duties, including responding to mails and handling paperwork
- Capable of answering calls, responding to client’s mails, and responding support duties as required
- Ability to work effectively in a dynamic office environment, and proficiency in handling multiple task
- Sourcing required information when required
- Arranging pick up on courier service, Like DHL, SF, NZPOST, FTD Logistics, Yuantong via different courier systems
- Managed sales orders from dealers and individuals, including creating invoices and confirming orders details
- Checked and updated on inventory, and executed accounts receivables and accounts playable records by processing accounting inputs when products are sold and shipped from the factory, returned and exchanged
- Attention to detail and concerns from customers, and liaising with customers and freight companies regarding to products sales and returns
- Maintained affective internal controls by working with manger and collages, as well as solving misstatement problems such as recognizing the cause of missing inventory
- Handle online orders from different platforms, like Shopify, NZSALE, The Market, Catch and arrange different courier delivery for different countries
Accountant Assistant Intern
ZCA Accountant LTD
, New Zealand
09.2018 - 03.2019
- Sourcing and maintained formation with 100% accuracy on new accounts using accounting software
- Prepared and revived balance sheets, profit and loss accounts, bank reconciliations, payrolls and retirement benefit
- Assisted accounts payable, accounts receivable, and payroll
Receptionist
Greenlane Motor Inn
, New Zealand
01.2018 - 07.2018
- Responsible for check in and check out processes
- Greeting guests and attending to their inquiries and also answer inquirers over the phone, email
- Actioning guests with flight bookings and in-city transportation where needed
- Manage the reservation system and liaising with customers with bookings, cancellations and reservation amendment by phone, email, internet system and walk in
- Ran the settlement process for credit card transactions daily and record revenue
- Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement
- Handling complaints appropriately
- Assisting guests when required
- Liaiseing with owner, suppliers, accountant
- As well as other administrative tasks
Education
Bachelor of Commerce - Accounting and Information Systems
Victoria University
Wellington, NZD01.2017
Skills
- A can do attitude
- Cross-functional Collaboration
- Time management abilities
- Tech savvy
- Problem-solving abilities
- Customer Relationship Management
- Multitasking Abilities
Certification
- Xero Bookkeeping Course/Certificate, 05/01/17
- Accounting Debits & Credits Course/Certificate, 05/01/17
References
Available Upon Request
Personal Information
Visa Status: New Zealand Permanent Resident Visa
Timeline
Business Owner
UTION INTERNATIONAL LITED
03.2022 - Current
Sales Assistant
Onion&Co LTD
08.2019 - Current
Accountant Assistant Intern
ZCA Accountant LTD
09.2018 - 03.2019
Receptionist
Greenlane Motor Inn
01.2018 - 07.2018
Bachelor of Commerce - Accounting and Information Systems
Victoria University
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