Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xianqing Weng

Christchurch,CAN

Summary

Results-oriented professional with extensive experience in customer service and team collaboration, notably at Burger & Beer. Demonstrated ability to enhance customer satisfaction and foster supportive learning environments. Skilled in verbal communication and task prioritization, achieving high levels of efficiency and professionalism in fast-paced settings. Dynamic educator and service professional with a proven track record at Yibeile, enhancing student engagement through innovative instructional strategies and fostering positive customer relations in the hospitality sector. Skilled in organization and motivation techniques, adept at creating supportive environments and driving significant improvements in learning and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Restaurant Team Member

Burger & Beer
Christchurch
08.2024 - Current
  • Prepared food orders, cooking on grill and operating fry station.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Private Tutor

Yibeile
China
06.2024 - 08.2024
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Taught students remotely via pre-recorded and live video sessions.
  • Assisted students with time management strategies, improving their ability to complete assignments efficiently.
  • Cultivated a supportive learning environment, fostering open communication between students and tutor.

Cashier

Cypress Restaurant & Lounge
Auckland
02.2019 - 12.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Restaurant Waiter

Chaotianmen Wharf Noodles
Auckland
04.2018 - 10.2018
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Education

Bachelor Of Commerce - Marketing And Human Resources Management

University of Canterbury
Christchurch, New Zealand
06.2024

Skills

  • Verbal and written communication
  • Strong work ethic
  • Customer service
  • Professional appearance
  • Task prioritization
  • Team collaboration

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Restaurant Team Member

Burger & Beer
08.2024 - Current

Private Tutor

Yibeile
06.2024 - 08.2024

Cashier

Cypress Restaurant & Lounge
02.2019 - 12.2019

Restaurant Waiter

Chaotianmen Wharf Noodles
04.2018 - 10.2018

Bachelor Of Commerce - Marketing And Human Resources Management

University of Canterbury
Xianqing Weng