Xiao(Iris) Wang
Auckland,AUK
Summary
Enthusiastic and adaptable professional with over 11 years of experience in fast-paced, high-pressure industries. Skilled in building relationships with people from all walks of life, delivering exceptional service, and working effectively both independently and in a team. Self-motivated, goal-oriented, and eager to learn new skills. Strong problem-solving abilities and a proven track record of meeting targets.
Overview
14
14
years of professional experience
Work History
Technology Solutions Graduate
FNZ Group
Auckland CBD, Auckland
09.2023 - 01.2024
- Worked with diverse teams to deliver high-quality solutions under tight deadlines.
- Identified and solved technical and user issues through clear communication and problem-solving.
- Adapted quickly to new processes and tools, demonstrating a fast learning curve.
Automation Tester
Fraame Healthcare
, Auckland
03.2023 - 07.2023
- Collaborated with colleagues to improve user experience and ensure customer satisfaction.
- Provided feedback and proposed improvements to enhance service quality.
Customer Service & Coordination (Various Roles)
Huayi Down-hole Operation (CNPC)
, China
07.2010 - 03.2022
- Provided professional support to internal teams and external stakeholders, ensuring smooth operations and client satisfaction.
- Managed complex data, materials, and contracts with accuracy and efficiency.
- Organized bidding processes and negotiating terms require persuasive communication and a customer-focused approach.
Education
Bachelor of Science - Graduate Diploma in Computer Science
Auckland University of Technology
Auckland, NZ07-2023
Master of Science - Petroleum & Natural Gas Engineering
Northeast Petroleum University
China03-2017
Bachelor of Science - Oil & Gas Storage And Transportation
Northeast Petroleum University
China07-2010
Skills
- Customer Service & Relationship Building
- Strong Communication & Active Listening
- Team Collaboration & Independent Work
- Problem-Solving & Decision-Making
- Sales & Target Achievement Mindset
- Organisational & Time Management Skills
Timeline
Technology Solutions Graduate
FNZ Group
09.2023 - 01.2024
Automation Tester
Fraame Healthcare
03.2023 - 07.2023
Customer Service & Coordination (Various Roles)
Huayi Down-hole Operation (CNPC)
07.2010 - 03.2022
Bachelor of Science - Graduate Diploma in Computer Science
Auckland University of Technology
Master of Science - Petroleum & Natural Gas Engineering
Northeast Petroleum University
Bachelor of Science - Oil & Gas Storage And Transportation
Northeast Petroleum University
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